# Availability

> Create the bookable calendars your AI agent and booking page offer to leads, and set their hours, slot length and who gets the meetings.

- Section: Using the app (manual) › Calendars & appointments
- Web page: https://docs.biglysales.com/manual/availability
- Video: placeholder — "Setting up your availability" (not yet recorded)

An **availability** is a bookable calendar. It tells Bigly which days and hours leads can book, how long each meeting is, and which team members get the meetings. Your AI agent offers times from it during calls and texts, and your [booking page](https://docs.biglysales.com/manual/booking-links.md) shows the same open times to leads.

You can have several availabilities, for example one per product or per sales team.

## Before you start

- Add your team members first, so you can assign meetings to them. See [Team members](https://docs.biglysales.com/manual/team-members.md).
- Decide how long meetings should be and whether you need a gap between them.

## Create an availability

1. In the top navigation, click **Calendars › Availability**.
2. Click **Add Availability**.
3. Enter a **Title**. Leads see this name on your booking page.
4. Choose a **Slot Duration** and a **Break Duration**.
5. Under **Availability Administrator**, choose at least one user who manages this availability. This field is required.
6. Under **Users For Meeting Assingnment**, choose the team members who should receive meetings.
7. Under **Users For Notification**, choose anyone else who should be told about new bookings.
8. Fill in the optional fields described in [Settings explained](#settings-explained).
9. Click **Save**.

> [Screenshot placeholder: Add Availability window — The Add Availability window with Title, Maximum Bookings in a slot, Slot Duration, Break Duration and the user pickers filled in.]

## Set your weekly hours

A new availability has no open hours until you set them.

1. In the left panel, click the slots icon next to the availability's name.
2. In **Calendar slots**, tick each weekday you want to open.
3. For each day, pick a start time and an end time. Use the plus icon to add another time range on the same day, for example to leave out lunch.
4. Click **Add** (or **Update** if hours are already set).

> [Screenshot placeholder: Calendar slots editor — The Calendar slots panel with Monday to Friday ticked, each with a 09:00 to 17:00 range, and the Add button at the bottom.]

## Block out time

To stop bookings on part of a day, for example a holiday or a team meeting:

1. Open the availability in the week or day view.
2. Click the day you want to block. The **Select Out Of Office Time** window opens.
3. Pick the times to block.
4. Click **Out of Office**.

## Manage an availability

Each availability in the left panel shows its **Slot Duration** and **Break Duration**, plus these controls:

- **Default**: turn on to make this the availability Bigly uses when no other one is chosen.
- **Hide Open Slots**: hides the open (bookable) slots on the calendar so you only see booked meetings.
- **Auto meeting link**: adds a video meeting link to each booking. Not enabled on every account.
- The link icon copies the public booking page link. See [Booking links](https://docs.biglysales.com/manual/booking-links.md).
- The embed icon copies code to put the booking page on your website.
- The pencil icon opens the availability for editing.
- The bin icon deletes the availability. This can't be undone.

Use **Calendar View:**, **Availability:** and **Users:** in the header to change what the calendar shows. The legend shows **Scheduled**, **AI** and **Available** times in different colours.

> [Screenshot placeholder: Availability screen — Calendars › Availability with one availability selected, its Default and Hide Open Slots toggles in the left panel, and the week view showing Scheduled, AI and Available blocks.]

## Settings explained

| Field | What it does |
|---|---|
| **Title** | The name shown to leads on the booking page. |
| **Maximum Bookings in a slot** | How many meetings can be booked in the same time slot. Leave it empty for no limit. |
| **Slot Duration** | Meeting length: from 15 minutes to 4 hours, or **All Day**. |
| **Break Duration** | A gap added after each meeting, from 0 minutes to 4 hours. |
| **Meeting link** | Where the video link comes from: **Paste my own link**, a Google Meet room on your company account, or **No meeting link**. Only shown on accounts with automatic meeting links. |
| **Reminder info** | Details included in meeting reminders, such as your own meeting link. |
| **Tenant Alias** | An alternative business name to show for this availability. |
| **Availability Administrator** | Users who manage this availability. Required. |
| **Users For Meeting Assingnment** | Team members who receive the meetings, in turn. |
| **Users For Notification** | People notified about new bookings. |
| **Customer Page Content** | Text shown on the booking page. |
| **Customer Footer Content** | Text shown at the bottom of the booking page. |
| **Logo Image** / **Hero Image** | Images shown on the booking page. JPG, PNG, GIF or WebP. |

Once an availability has bookings, you can't change its **Slot Duration** or **Break Duration**.

## Troubleshooting

**The agent says there are no times available.** Check that weekly hours are set, that the days aren't blocked as out of office, and that **Maximum Bookings in a slot** hasn't been reached.

**No times are offered for today.** Same-day meetings are off unless **Same day meeting** is turned on in **AI › Configure**. See [AI settings](https://docs.biglysales.com/manual/ai-settings.md).

**Google Meet links aren't being created.** The window shows *Not working* when no company Google account is connected. Connect one under [Integrations](https://docs.biglysales.com/manual/integrations.md).

## Related

- [Main calendar](https://docs.biglysales.com/manual/calendar.md)
- [Booking links](https://docs.biglysales.com/manual/booking-links.md)
- [Google Calendar](https://docs.biglysales.com/manual/google-calendar.md)
- [AI settings](https://docs.biglysales.com/manual/ai-settings.md)

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All documentation pages: https://docs.biglysales.com/llms.txt