[{"data":1,"prerenderedAt":736},["ShallowReactive",2],{"page-\u002Fmanual\u002Fsms-statistics":3,"all-pages":359},{"id":4,"title":5,"availability":6,"body":7,"description":346,"extension":347,"group":348,"lastReviewed":6,"meta":349,"navigation":350,"order":338,"path":351,"related":6,"section":352,"seo":353,"stem":354,"video":355,"__hash__":358},"docs\u002Fmanual\u002Fsms-statistics.md","SMS statistics",null,{"type":8,"value":9,"toc":333},"minimark",[10,19,24,35,39,64,69,73,173,177,197,201,223,250,254,258,273,277,283,295,305,309],[11,12,13,14,18],"p",{},"The ",[15,16,17],"strong",{},"SMS Statistics"," screen shows your text messaging for the dates you choose: how many messages were sent, delivered, replied to or failed, how many people unsubscribed, and the total cost. Below the totals you can read each message.",[20,21,23],"h2",{"id":22},"before-you-start","Before you start",[25,26,27],"ul",{},[28,29,30,31,34],"li",{},"You need permission to view statistics. If ",[15,32,33],{},"Statistics"," is missing from your top navigation, ask your account owner.",[20,36,38],{"id":37},"open-sms-statistics","Open SMS statistics",[40,41,42,49],"ol",{},[28,43,44,45,48],{},"In the top navigation, click ",[15,46,47],{},"Statistics › SMS",".",[28,50,51,52,55,56,59,60,63],{},"Set ",[15,53,54],{},"Start Date"," and ",[15,57,58],{},"End Date",". Click ",[15,61,62],{},"Reset dates"," to return to the default period.",[65,66],"screenshot",{"caption":67,"shows":68},"SMS Statistics screen","Statistics › SMS with the Overview list (Sends, Total Billable Pages, Deliveries, Sending, Replies, Failures, Unsubscribes, Total Cost) and the Details table of messages below.",[20,70,72],{"id":71},"read-the-overview","Read the overview",[74,75,76,89],"table",{},[77,78,79],"thead",{},[80,81,82,86],"tr",{},[83,84,85],"th",{},"Figure",[83,87,88],{},"What it counts",[90,91,92,103,113,123,133,143,153,163],"tbody",{},[80,93,94,100],{},[95,96,97],"td",{},[15,98,99],{},"Sends",[95,101,102],{},"Messages sent.",[80,104,105,110],{},[95,106,107],{},[15,108,109],{},"Total Billable Pages",[95,111,112],{},"Message segments you're billed for. A long message, or one with special characters, uses more than one segment.",[80,114,115,120],{},[95,116,117],{},[15,118,119],{},"Deliveries",[95,121,122],{},"Messages the carrier confirmed as delivered.",[80,124,125,130],{},[95,126,127],{},[15,128,129],{},"Sending",[95,131,132],{},"Messages still on their way.",[80,134,135,140],{},[95,136,137],{},[15,138,139],{},"Replies",[95,141,142],{},"Replies received from contacts.",[80,144,145,150],{},[95,146,147],{},[15,148,149],{},"Failures",[95,151,152],{},"Messages that couldn't be delivered.",[80,154,155,160],{},[95,156,157],{},[15,158,159],{},"Unsubscribes",[95,161,162],{},"Contacts who opted out.",[80,164,165,170],{},[95,166,167],{},[15,168,169],{},"Total Cost",[95,171,172],{},"What the messages cost.",[20,174,176],{"id":175},"see-the-messages-behind-a-number","See the messages behind a number",[40,178,179,191],{},[28,180,181,182,185,186,188,189,48],{},"In ",[15,183,184],{},"Overview",", click a figure such as ",[15,187,139],{}," or ",[15,190,149],{},[28,192,13,193,196],{},[15,194,195],{},"Details"," table filters to just those messages.",[20,198,200],{"id":199},"search-and-filter-messages","Search and filter messages",[40,202,203,210,217],{},[28,204,205,206,209],{},"Type in ",[15,207,208],{},"Search message, contact or number..."," to find a message.",[28,211,212,213,216],{},"Use ",[15,214,215],{},"Result"," to show one type of message, for example replies.",[28,218,212,219,222],{},[15,220,221],{},"Direction"," to show outgoing or incoming messages only.",[11,224,225,226,229,230,229,233,229,235,229,238,229,241,229,244,55,247,48],{},"The table shows each message's ",[15,227,228],{},"Contact",", ",[15,231,232],{},"Text",[15,234,221],{},[15,236,237],{},"Phone Number",[15,239,240],{},"Time",[15,242,243],{},"Status",[15,245,246],{},"Segments",[15,248,249],{},"Cost",[65,251],{"caption":252,"shows":253},"SMS details filtered to replies","The SMS Statistics Details table after clicking Replies in the Overview, listing incoming replies with Contact, Text, Direction, Phone Number, Time and Status.",[20,255,257],{"id":256},"export-messages","Export messages",[40,259,260,267,270],{},[28,261,262,263,266],{},"Click ",[15,264,265],{},"Export"," above the table.",[28,268,269],{},"A progress bar shows while the file is prepared.",[28,271,272],{},"When it's ready you get a notification with a download link. The link expires after 30 minutes.",[20,274,276],{"id":275},"common-questions","Common questions",[11,278,279,282],{},[15,280,281],{},"Why is Total Billable Pages higher than Sends?"," Each message can be several billable segments. Shorter messages without emoji use fewer segments.",[11,284,285,288,289,294],{},[15,286,287],{},"Messages are stuck in Sending."," Carriers can take a while to confirm delivery. If they stay there, check your ",[290,291,293],"a",{"href":292},"\u002Fmanual\u002F10dlc-registration","10DLC registration",", because unregistered numbers are often filtered.",[11,296,297,300,301,48],{},[15,298,299],{},"Where do I see the AI's text conversations?"," Open the contact in your ",[290,302,304],{"href":303},"\u002Fmanual\u002Finbox","Inbox",[20,306,308],{"id":307},"related","Related",[25,310,311,317,321,327],{},[28,312,313],{},[290,314,316],{"href":315},"\u002Fmanual\u002Fsms-campaigns","SMS campaigns",[28,318,319],{},[290,320,304],{"href":303},[28,322,323],{},[290,324,326],{"href":325},"\u002Fmanual\u002Flead-statistics","Lead statistics",[28,328,329],{},[290,330,332],{"href":331},"\u002Fmanual\u002Freports","Reports and exports",{"title":334,"searchDepth":335,"depth":335,"links":336},"",3,[337,339,340,341,342,343,344,345],{"id":22,"depth":338,"text":23},2,{"id":37,"depth":338,"text":38},{"id":71,"depth":338,"text":72},{"id":175,"depth":338,"text":176},{"id":199,"depth":338,"text":200},{"id":256,"depth":338,"text":257},{"id":275,"depth":338,"text":276},{"id":307,"depth":338,"text":308},"See how many texts you sent, how many were delivered or replied to, what they cost, and read every message.","md","Statistics & reports",{},true,"\u002Fmanual\u002Fsms-statistics","manual",{"title":5,"description":346},"manual\u002Fsms-statistics",{"title":356,"outline":357},"Reading your SMS statistics","Opening Statistics › SMS, picking dates, clicking an overview number to list the messages behind it, searching and filtering, and exporting.","lKq_EYGDXsFVzRBNTBOvWHkhcP9oWALqwlAEDmx8Gcg",[360,365,368,374,379,384,389,394,400,405,409,413,417,422,428,432,437,442,446,450,454,458,462,467,471,475,480,484,488,493,498,503,507,511,515,519,521,526,529,533,537,539,543,547,551,555,560,564,568,572,576,580,584,589,591,596,600,604,608,612,617,622,624,625,629,633,637,641,646,650,655,660,664,669,673,677,681,685,690,694,698,701,705,709,712,716,720,723,727,730,733],{"path":361,"title":362,"description":363,"group":6,"order":6,"section":364},"\u002Ffor-ai-assistants","Docs for AI assistants","Every page on this site is also available as plain Markdown, indexed in llms.txt, so you can hand these docs to any LLM.","home",{"path":292,"title":293,"description":366,"group":367,"order":335,"section":352},"Register your business brand and SMS campaigns with US carriers so your texts are delivered, then use the approved campaigns when you send.","SMS & messaging",{"path":369,"title":370,"description":371,"group":372,"order":373,"section":352},"\u002Fmanual\u002Factivity-log","Activity log","See who changed your intros, prompts, prompt variables and voice settings, compare old and new values, and roll a change back.","AI agent",7,{"path":375,"title":376,"description":377,"group":372,"order":378,"section":352},"\u002Fmanual\u002Fai-overview","How the AI agent works","See how intros, the voice prompt, prompt variables, settings and follow-ups fit together, and the order to set them up in.",1,{"path":380,"title":381,"description":382,"group":372,"order":383,"section":352},"\u002Fmanual\u002Fai-settings","AI settings","Set your working hours, timezone and meeting calendar, and turn the AI agent's account-wide options on or off.",9,{"path":385,"title":386,"description":387,"group":388,"order":335,"section":352},"\u002Fmanual\u002Fallowed-zip-codes","Allowed ZIP codes","Limit AI calls to contacts in the ZIP codes you serve, and make sure your contacts' ZIP codes are complete so they aren't skipped.","Compliance",{"path":390,"title":391,"description":392,"group":393,"order":335,"section":352},"\u002Fmanual\u002Fapi-keys","API keys","Generate API keys so Zapier, lead vendors or your own systems can send leads into Bigly, and delete keys you no longer use.","Account & billing",{"path":395,"title":396,"description":397,"group":398,"order":399,"section":352},"\u002Fmanual\u002Farchived-contacts","Archived contacts","Archive a contact's conversations to clear them out of your Inbox, find them again in the Archive view, and bring them back.","Contacts & lists",6,{"path":401,"title":402,"description":403,"group":404,"order":338,"section":352},"\u002Fmanual\u002Favailability","Availability","Create the bookable calendars your AI agent and booking page offer to leads, and set their hours, slot length and who gets the meetings.","Calendars & appointments",{"path":406,"title":407,"description":408,"group":393,"order":338,"section":352},"\u002Fmanual\u002Fbilling","Billing","Manage the cards on your account, see your plan and pricing, preview your next invoice, apply a discount code and download monthly billing statements.",{"path":410,"title":411,"description":412,"group":404,"order":335,"section":352},"\u002Fmanual\u002Fbooking-links","Booking links","Share a public booking page so leads can pick a time on your calendar, or embed it on your website.",{"path":414,"title":415,"description":416,"group":372,"order":338,"section":352},"\u002Fmanual\u002Fbot-activity","Bot activity","See the AI agent's latest conversations and the meetings it has booked for the next two weeks.",{"path":418,"title":419,"description":420,"group":348,"order":421,"section":352},"\u002Fmanual\u002Fbot-activity-statistics","Bot activity statistics","Drill into the leads behind your AI agent's numbers, filtered by source and outcome, and see every AI call made to each lead.",5,{"path":423,"title":424,"description":425,"group":426,"order":427,"section":352},"\u002Fmanual\u002Fbullhorn","Bullhorn","Connect your Bullhorn account and import candidates into Bigly as contacts.","Integrations",4,{"path":429,"title":430,"description":431,"group":404,"order":378,"section":352},"\u002Fmanual\u002Fcalendar","Main calendar","See every meeting your team and your AI agent have booked, add meetings by hand, and record whether people showed up.",{"path":433,"title":434,"description":435,"group":426,"order":436,"section":352},"\u002Fmanual\u002Fcalendly","Calendly","Bring your Calendly event types and bookings into Bigly so every meeting shows on your Bigly calendar.",8,{"path":438,"title":439,"description":440,"group":441,"order":399,"section":352},"\u002Fmanual\u002Fcall-recordings","Call recordings","Listen to recordings and read transcripts of your AI calls, from a contact's page or from call statistics, and export call records.","Calling",{"path":443,"title":444,"description":445,"group":348,"order":378,"section":352},"\u002Fmanual\u002Fcall-statistics","Call statistics","Review every call in a date range, filter by result, tag, direction and length, listen to recordings and export call records.",{"path":447,"title":448,"description":449,"group":441,"order":427,"section":352},"\u002Fmanual\u002Fcall-transfers","Call transfers","Understand how your AI agent hands interested leads to your team, where transfers are set up, and how to read transfer results.",{"path":451,"title":452,"description":453,"group":388,"order":338,"section":352},"\u002Fmanual\u002Fcalling-hours","Calling hours","Set the days and hours your AI agent may call and text leads, and understand the state calling-time rules Bigly applies on top.",{"path":455,"title":456,"description":457,"group":441,"order":378,"section":352},"\u002Fmanual\u002Fcalls","Calls","Build call lists from your contacts, start and schedule AI call campaigns, and track how each campaign and your API leads are performing.",{"path":459,"title":460,"description":461,"group":388,"order":378,"section":352},"\u002Fmanual\u002Fcompliance-overview","Compliance overview","See which do-not-call, litigator, opt-out and calling-hour checks Bigly runs automatically before contacting a lead, and what remains your responsibility.",{"path":463,"title":464,"description":465,"group":372,"order":466,"section":352},"\u002Fmanual\u002Fconnect-your-ai","Connect your AI agent","Use the in-app screen to connect Claude, ChatGPT, Claude Code or another AI assistant to your Bigly account, and manage connected apps and access tokens.",21,{"path":468,"title":469,"description":470,"group":398,"order":378,"section":352},"\u002Fmanual\u002Fcontacts","Contacts","Search and filter your contacts, open a contact's full history, edit their details, add a contact by hand, mark Do Not Call, and turn search results into a list.",{"path":472,"title":473,"description":474,"group":398,"order":421,"section":352},"\u002Fmanual\u002Fcustom-attributes","Custom attributes","Add your own contact fields, choose which ones are active and in what order, and set them up as search filters on the Contacts page.",{"path":476,"title":477,"description":478,"group":372,"order":479,"section":352},"\u002Fmanual\u002Femail-prompt","Email prompt","Write and test the AI prompts that personalize every email in an AI email blast.",16,{"path":481,"title":482,"description":483,"group":367,"order":427,"section":352},"\u002Fmanual\u002Femail-signature","Email signature","Create a branded email signature for yourself or your whole company, and add it to the emails you send from Bigly.",{"path":485,"title":486,"description":487,"group":426,"order":421,"section":352},"\u002Fmanual\u002Ffacebook-lead-ads","Facebook lead ads","Send leads from your Facebook lead ad forms straight into Bigly, so your AI agent can follow up within seconds.",{"path":489,"title":490,"description":491,"group":372,"order":492,"section":352},"\u002Fmanual\u002Ffirst-day-followup","First day followup","Set up the calls and texts a brand-new lead gets on the day they arrive from Facebook, Instagram, TikTok or your landing pages.",12,{"path":494,"title":495,"description":496,"group":372,"order":497,"section":352},"\u002Fmanual\u002Ffirst-message","First message","Write the first text message template used by the AI, with personalisation fields such as the lead's first name.",11,{"path":499,"title":500,"description":501,"group":372,"order":502,"section":352},"\u002Fmanual\u002Ffollowup-sequences","Follow-up sequence","Set up a recurring routine of AI calls, texts and picture messages that keeps following up with new leads until they convert or opt out.",10,{"path":504,"title":505,"description":506,"group":426,"order":335,"section":352},"\u002Fmanual\u002Fgohighlevel","GoHighLevel","Let your AI agent offer times from your GoHighLevel calendar and book meetings straight into it.",{"path":508,"title":509,"description":510,"group":426,"order":373,"section":352},"\u002Fmanual\u002Fgoogle-calendar","Google Calendar","Link your Google calendars to your Bigly availabilities so meetings stay in sync and you're never double-booked.",{"path":512,"title":513,"description":514,"group":426,"order":338,"section":352},"\u002Fmanual\u002Fhubspot","HubSpot","Keep your contacts in sync with HubSpot and log Bigly calls, texts and meetings on the HubSpot contact.",{"path":516,"title":517,"description":518,"group":398,"order":338,"section":352},"\u002Fmanual\u002Fimporting-contacts","Importing contacts","Upload a CSV or Excel file of leads, name and tag the new list, match your columns to Bigly's fields, and understand how duplicates are handled.",{"path":303,"title":304,"description":520,"group":367,"order":378,"section":352},"See every call, text and email with your contacts in one place, reply to leads, and archive conversations you've finished with.",{"path":522,"title":523,"description":524,"group":525,"order":378,"section":352},"\u002Fmanual","Using the Bigly app","What the Bigly Sales web app does, how it's laid out, and the four steps from a spreadsheet of leads to your first AI calls.","Get started",{"path":527,"title":426,"description":528,"group":426,"order":378,"section":352},"\u002Fmanual\u002Fintegrations","Connect Bigly to your CRM, calendars, lead ad platforms and other tools, and find the guide for each one.",{"path":530,"title":531,"description":532,"group":372,"order":335,"section":352},"\u002Fmanual\u002Fintros","Intros","Create the opening lines and qualifying questions the AI agent uses for each campaign and for inbound callers.",{"path":534,"title":535,"description":536,"group":535,"order":378,"section":352},"\u002Fmanual\u002Flanding-pages","Landing pages","Build, publish and track landing pages whose form fills arrive in Bigly as new leads.",{"path":325,"title":326,"description":538,"group":348,"order":427,"section":352},"Follow your AI campaigns from lead to meeting to revenue, with day-by-day call results, transfers, blocked calls and booked meetings.",{"path":540,"title":541,"description":542,"group":426,"order":502,"section":352},"\u002Fmanual\u002Flead-webhooks","Lead webhooks","Send leads into Bigly automatically from your website, lead vendor or other software using the contacts API.",{"path":544,"title":545,"description":546,"group":398,"order":335,"section":352},"\u002Fmanual\u002Flists","Lists","View, search and sort your contact lists, open a list to work with its contacts, split a large list, mark a whole list Do Not Call, and delete lists safely.",{"path":548,"title":549,"description":550,"group":525,"order":338,"section":352},"\u002Fmanual\u002Flogging-in","Logging in","Sign in to Bigly, reset a forgotten or expired password, accept a team invitation and sign out.",{"path":552,"title":553,"description":554,"group":525,"order":335,"section":352},"\u002Fmanual\u002Fnavigating-the-app","Navigating the app","Find your way around Bigly using the top navigation, the Overview dashboard, quick-create buttons and the user menu.",{"path":556,"title":557,"description":558,"group":372,"order":559,"section":352},"\u002Fmanual\u002Fno-reply-followup","No reply followup","Automatically nudge interested leads by text when they stop replying to your AI SMS conversation.",13,{"path":561,"title":562,"description":563,"group":535,"order":338,"section":352},"\u002Fmanual\u002Fpage-payments","Page payments","See the payments collected through your payment pages, and how card payments during AI calls work.",{"path":565,"title":566,"description":567,"group":441,"order":335,"section":352},"\u002Fmanual\u002Fphone-numbers","Phone numbers","Buy the phone numbers your calls and texts come from, set where inbound calls go, and remove numbers you no longer need.",{"path":569,"title":570,"description":571,"group":441,"order":338,"section":352},"\u002Fmanual\u002Fpower-dialer","Power dialer","Call the contacts on a call list yourself from your browser, one after another, with Bigly dialing the next contact for you.",{"path":573,"title":574,"description":575,"group":525,"order":427,"section":352},"\u002Fmanual\u002Fprofile","Your profile and tenant details","Update your name, contact details, time zone and password, and your company's account name, phone and call settings, on the Tenant Details page.",{"path":577,"title":578,"description":579,"group":372,"order":436,"section":352},"\u002Fmanual\u002Fprompt-selector","Prompt library","Choose which version of Bigly's built-in AI prompts your account follows, or fork a prompt to customise it.",{"path":581,"title":582,"description":583,"group":372,"order":427,"section":352},"\u002Fmanual\u002Fprompt-variables","Prompt variables","Store your company details once and reuse them in your voice prompt and intros with placeholders.",{"path":585,"title":586,"description":587,"group":372,"order":588,"section":352},"\u002Fmanual\u002Fqualifying-questions","Qualifying questions","Understand the qualifying questions your AI agent asks to decide whether a lead is a good fit, and how to get them changed.",20,{"path":331,"title":332,"description":590,"group":348,"order":399,"section":352},"Download your statistics as spreadsheets, and understand the reports Bigly can email you.",{"path":592,"title":593,"description":594,"group":595,"order":378,"section":352},"\u002Fmanual\u002Fringless-voicemail","Ringless voicemail","Drop a pre-recorded voicemail into your contacts' voicemail boxes without their phones ringing, as a campaign or after an unanswered AI call.","Voicemail & blasts",{"path":597,"title":598,"description":599,"group":348,"order":335,"section":352},"\u002Fmanual\u002Frvm-statistics","RVM statistics","Track your ringless voicemail drops, see which were delivered or failed and why, and what they cost.",{"path":601,"title":602,"description":603,"group":595,"order":338,"section":352},"\u002Fmanual\u002Fscheduled-blasts","Scheduled blasts","Monitor every call and SMS campaign in one list, and pause, resume, cancel, reschedule or re-run them.",{"path":605,"title":606,"description":607,"group":441,"order":421,"section":352},"\u002Fmanual\u002Fscheduled-callbacks","Scheduled callbacks","Let your AI agent agree a callback time with a lead and call them back automatically at that time.",{"path":609,"title":610,"description":611,"group":348,"order":373,"section":352},"\u002Fmanual\u002Fshared-statistics","Shared statistics","Open a shared statistics link, see what it shows, and keep shared links safe.",{"path":613,"title":614,"description":615,"group":372,"order":616,"section":352},"\u002Fmanual\u002Fsms-agents","SMS agents","Create AI agents that reply to your leads' text messages, book meetings by text and follow up when a lead goes quiet.",14,{"path":618,"title":619,"description":620,"group":372,"order":621,"section":352},"\u002Fmanual\u002Fsms-campaign-config","SMS Campaign Configure","Link your registered SMS messaging campaigns to Bigly, choose a default, and update the messages those campaigns send.",15,{"path":315,"title":316,"description":623,"group":367,"order":338,"section":352},"Send a text message campaign to a chosen group of contacts, now or at a scheduled time, and track sends, deliveries and replies.",{"path":351,"title":5,"description":346,"group":348,"order":338,"section":352},{"path":626,"title":627,"description":628,"group":398,"order":427,"section":352},"\u002Fmanual\u002Ftags","Tags","Label contacts with tags, and use the Tags page to create, rename, merge and delete tags, see who carries a tag, and export those contacts.",{"path":630,"title":631,"description":632,"group":393,"order":378,"section":352},"\u002Fmanual\u002Fteam-members","Team members","Invite teammates to your Bigly account, add many at once, set their roles and permissions, edit their phone numbers and remove people who leave.",{"path":634,"title":635,"description":636,"group":372,"order":399,"section":352},"\u002Fmanual\u002Ftest-calls","Test calls","Call your own phone with the AI agent, then review the recording, transcript and captured answers.",{"path":638,"title":639,"description":640,"group":426,"order":399,"section":352},"\u002Fmanual\u002Ftiktok-lead-ads","TikTok lead ads","Send leads from your TikTok lead generation forms into Bigly automatically.",{"path":642,"title":643,"description":644,"group":372,"order":645,"section":352},"\u002Fmanual\u002Ftools-configuration","Tools configuration","Learn which actions your AI agent can take during a call, such as transferring, ending the call or sending a text, and how they're set up.",19,{"path":647,"title":648,"description":649,"group":372,"order":421,"section":352},"\u002Fmanual\u002Fvoice-prompt","Voice prompt","Write the base instructions the AI agent follows on every call, and choose its voice, speech and timing settings.",{"path":651,"title":652,"description":653,"group":372,"order":654,"section":352},"\u002Fmanual\u002Fweb-calling","Web calling","Add a talk-to-us button to your website so visitors can speak with your AI agent from their browser, with no phone call needed.",17,{"path":656,"title":657,"description":658,"group":372,"order":659,"section":352},"\u002Fmanual\u002Fwebhooks","Webhooks","Send AI call results, booked meetings and opt-outs to your CRM, Zapier or any other system the moment they happen.",18,{"path":661,"title":662,"description":663,"group":426,"order":383,"section":352},"\u002Fmanual\u002Fzapier","Zapier","Connect Bigly to thousands of apps through Zapier, using an API key to send leads in and webhooks to send call results out.",{"path":665,"title":381,"description":666,"group":667,"order":378,"section":668},"\u002Fmcp\u002Fai-settings","Ask your AI assistant to read or change the account-wide switches and limits that control how your AI agent calls leads.","AI agent setup","mcp",{"path":670,"title":671,"description":672,"group":667,"order":399,"section":668},"\u002Fmcp\u002Fcall-context-preview","Call preview","Ask your AI assistant to show exactly what your AI agent would say and do on a call, without placing one.",{"path":674,"title":675,"description":676,"group":525,"order":338,"section":668},"\u002Fmcp\u002Fconnect","Connect your AI assistant","Connect Claude, ChatGPT, Claude Code or another MCP-capable assistant to your Bigly account, and disconnect it when you no longer need it.",{"path":678,"title":490,"description":679,"group":680,"order":338,"section":668},"\u002Fmcp\u002Ffirst-day-followup","Ask your AI assistant to set up the step-by-step calls and texts that go out as soon as a new lead is added.","Follow-ups",{"path":682,"title":683,"description":684,"group":680,"order":378,"section":668},"\u002Fmcp\u002Ffollowup-sequences","Followup sequence","Ask your AI assistant to set up the recurring calls, texts and picture messages that keep following up with leads, and the working hours they run in.",{"path":686,"title":687,"description":688,"group":689,"order":378,"section":668},"\u002Fmcp\u002Fguided-workflows","Guided workflows","The seven ready-made workflows the Bigly MCP offers, what each one does, and how to start it from your AI assistant.","Reference",{"path":691,"title":692,"description":693,"group":525,"order":335,"section":668},"\u002Fmcp\u002Fhow-changes-work","How changes are made safely","Understand how your AI assistant reads your Bigly setup, previews every change, and only saves it after you confirm.",{"path":695,"title":696,"description":697,"group":525,"order":378,"section":668},"\u002Fmcp","Using Bigly with your AI assistant","Connect Claude, ChatGPT or another MCP-capable assistant to your Bigly account and configure your AI agent by describing what you want.",{"path":699,"title":531,"description":700,"group":667,"order":335,"section":668},"\u002Fmcp\u002Fintros","Ask your AI assistant to create, edit or delete intros, the opening lines and qualifying questions your AI agent uses on calls.",{"path":702,"title":703,"description":704,"group":689,"order":427,"section":668},"\u002Fmcp\u002Fnot-covered","What the MCP doesn't cover","The parts of Bigly your AI assistant can't read or change through the MCP, and where to do each of them in the app instead.",{"path":706,"title":707,"description":708,"group":525,"order":427,"section":668},"\u002Fmcp\u002Fonboarding-guide","Onboarding guide","Have your AI assistant load Bigly's onboarding guide, review how your account is set up, and walk you through what's missing.",{"path":710,"title":582,"description":711,"group":667,"order":338,"section":668},"\u002Fmcp\u002Fprompt-variables","Ask your AI assistant to add, change or remove the company facts your AI agent quotes on calls, such as your company name and offer.",{"path":713,"title":714,"description":715,"group":689,"order":338,"section":668},"\u002Fmcp\u002Freference-resources","Reference material","The reference documents Bigly gives your AI assistant, such as the voice and model catalog, the settings reference and the prompting guide, and how to use them.",{"path":717,"title":614,"description":718,"group":719,"order":378,"section":668},"\u002Fmcp\u002Fsms-agents","Ask your AI assistant to create, edit or delete the AI agents that reply to your leads' text messages.","Channels & integrations",{"path":721,"title":643,"description":722,"group":667,"order":421,"section":668},"\u002Fmcp\u002Ftools-configuration","Ask your AI assistant to set up the actions your AI agent can take during a call, such as transferring the caller, ending the call or sending a text.",{"path":724,"title":725,"description":726,"group":689,"order":335,"section":668},"\u002Fmcp\u002Ftroubleshooting","Troubleshooting","Fix common problems with the Bigly MCP, from connection and permission errors to changes that won't save and AI calls that are being blocked.",{"path":728,"title":648,"description":729,"group":667,"order":427,"section":668},"\u002Fmcp\u002Fvoice-prompt","Ask your AI assistant to edit your AI agent's call script, voice, language model and conversation timing, and to manage your saved prompts.",{"path":731,"title":652,"description":732,"group":719,"order":338,"section":668},"\u002Fmcp\u002Fweb-call","Ask your AI assistant to set up the website widget that lets visitors talk to your AI agent from their browser, and get the snippet to paste on your site.",{"path":734,"title":657,"description":735,"group":719,"order":335,"section":668},"\u002Fmcp\u002Fwebhooks","Ask your AI assistant to set up webhooks that send call results, transfers, bookings and opt-outs to your CRM, Zapier or any other system.",1793104960611]