[{"data":1,"prerenderedAt":896},["ShallowReactive",2],{"page-\u002Fmanual\u002Fwebhooks":3,"all-pages":520},{"id":4,"title":5,"availability":6,"body":7,"description":506,"extension":507,"group":508,"lastReviewed":6,"meta":509,"navigation":510,"order":511,"path":512,"related":490,"section":513,"seo":514,"stem":515,"video":516,"__hash__":519},"docs\u002Fmanual\u002Fwebhooks.md","Webhooks",null,{"type":8,"value":9,"toc":492},"minimark",[10,19,22,27,46,50,126,135,139,247,252,273,277,281,284,326,332,336,339,372,376,409,412,425,429,444,453,457],[11,12,13,14,18],"p",{},"A ",[15,16,17],"strong",{},"webhook"," sends information from Bigly to another system as soon as something happens. For example, when the AI transfers a call, Bigly can post the call details and transcript to your CRM, so your team sees them there without copying anything by hand.",[11,20,21],{},"You can add as many webhooks as you need, each for one event.",[23,24,26],"h2",{"id":25},"before-you-start","Before you start",[28,29,30,43],"ul",{},[31,32,33,34,37,38,42],"li",{},"Get the ",[15,35,36],{},"URL"," your other system gave you for receiving webhooks (in Zapier, for example, the ",[39,40,41],"em",{},"Catch Hook"," URL).",[31,44,45],{},"Find out what authentication it expects: none, a username and password, a bearer token, or a custom header.",[23,47,49],{"id":48},"events-you-can-send","Events you can send",[51,52,53,66],"table",{},[54,55,56],"thead",{},[57,58,59,63],"tr",{},[60,61,62],"th",{},"Type",[60,64,65],{},"Sent when",[67,68,69,80,90,100,110],"tbody",{},[57,70,71,77],{},[72,73,74],"td",{},[15,75,76],{},"Call transferred",[72,78,79],{},"The AI transfers a call to your team.",[57,81,82,87],{},[72,83,84],{},[15,85,86],{},"Call Completed",[72,88,89],{},"An AI call ends.",[57,91,92,97],{},[72,93,94],{},[15,95,96],{},"Meeting Booked",[72,98,99],{},"A meeting is booked.",[57,101,102,107],{},[72,103,104],{},[15,105,106],{},"Contact Opt Out",[72,108,109],{},"A contact opts out.",[57,111,112,117],{},[72,113,114],{},[15,115,116],{},"On Demand",[72,118,119,120,125],{},"Your AI agent fires it during a live call, or another system triggers it. See ",[121,122,124],"a",{"href":123},"#on-demand-webhooks","On Demand webhooks",".",[11,127,128,129,131,132,134],{},"For ",[15,130,76],{}," and ",[15,133,86],{},", you can limit the webhook to calls that used one intro.",[23,136,138],{"id":137},"add-a-webhook","Add a webhook",[140,141,142,148,155,164,170,176,186,231,242],"ol",{},[31,143,144,145,125],{},"Go to ",[15,146,147],{},"AI › Webhooks",[31,149,150,151,154],{},"Click ",[15,152,153],{},"Add New",". A form slides in from the right.",[31,156,157,158,161,162,125],{},"Enter a ",[15,159,160],{},"Name"," and the ",[15,163,36],{},[31,165,166,167,169],{},"Choose the ",[15,168,62],{}," (the event).",[31,171,172,173,125],{},"For call events, optionally choose an ",[15,174,175],{},"Intro",[31,177,178,179,182,183,125],{},"Set ",[15,180,181],{},"Status"," to ",[15,184,185],{},"Active",[31,187,166,188,191,192],{},[15,189,190],{},"Auth Type"," and fill in the fields it shows:\n",[28,193,194,200,212,220],{},[31,195,196,199],{},[15,197,198],{},"None",": nothing else needed.",[31,201,202,205,206,131,209,125],{},[15,203,204],{},"Basic",": ",[15,207,208],{},"Username",[15,210,211],{},"Password",[31,213,214,205,217,125],{},[15,215,216],{},"Bearer",[15,218,219],{},"Bearer Token",[31,221,222,205,225,131,228,125],{},[15,223,224],{},"Custom",[15,226,227],{},"Header Key",[15,229,230],{},"Header Value",[31,232,233,234,237,238,241],{},"Optionally, under ",[15,235,236],{},"Custom Headers",", click ",[15,239,240],{},"Add Header"," for each extra header your system needs. They're sent on every call, alongside any authentication header.",[31,243,150,244,125],{},[15,245,246],{},"Save",[248,249],"screenshot",{"caption":250,"shows":251},"Adding a webhook","AI › Webhooks with the Add new Webhook panel open on the right: Name, URL, Type set to Call Completed, Intro, Status Active, Auth Type Bearer with a token, and one custom header row.",[11,253,254,255,258,259,258,261,258,263,258,265,258,267,131,269,272],{},"The webhook now appears in the table, with its ",[15,256,257],{},"ID",", ",[15,260,160],{},[15,262,181],{},[15,264,175],{},[15,266,62],{},[15,268,36],{},[15,270,271],{},"Last Response",". Click an ID to copy it.",[248,274],{"caption":275,"shows":276},"Webhooks table","The Webhooks table listing three webhooks with green Active and red Inactive badges, their types and URLs, and the Last Response column showing a truncated reply.",[23,278,280],{"id":279},"send-your-own-payload","Send your own payload",[11,282,283],{},"By default Bigly sends a standard set of fields for the event, such as the call status, duration, transcript, summary, recording link and outcome. If your system needs a different layout:",[140,285,286,292,304,314,321],{},[31,287,288,289,125],{},"Open the webhook and click ",[15,290,291],{},"Use Custom Payload",[31,293,166,294,205,297,300,301,125],{},[15,295,296],{},"Method",[15,298,299],{},"Post"," or ",[15,302,303],{},"Get",[31,305,306,307,131,310,313],{},"Build the ",[15,308,309],{},"Query",[15,311,312],{},"Body",". For each field, type a key name and either a fixed value or a variable, such as a contact field.",[31,315,316,317,320],{},"In ",[15,318,319],{},"Required Fields Before Post",", list the keys that must have a value, separated by commas. If any is missing, Bigly doesn't call your system.",[31,322,150,323,125],{},[15,324,325],{},"Update",[11,327,150,328,331],{},[15,329,330],{},"Use Standard Payload"," to go back to the default fields.",[23,333,335],{"id":334},"save-values-from-the-response-onto-the-contact","Save values from the response onto the contact",[11,337,338],{},"If your system replies with useful data, such as its own record ID, you can store it on the contact.",[140,340,341,350,365,368],{},[31,342,343,344,237,347,125],{},"Under ",[15,345,346],{},"Response Mapping",[15,348,349],{},"Add Mapping",[31,351,352,353,356,357,361,362,125],{},"Type the ",[15,354,355],{},"Response path",", for example ",[358,359,360],"code",{},"data.crm_id",". For lists, include the position, for example ",[358,363,364],{},"data.0.call.id",[31,366,367],{},"Choose the contact field to store it in.",[31,369,150,370,125],{},[15,371,325],{},[23,373,375],{"id":374},"edit-clone-or-delete-a-webhook","Edit, clone or delete a webhook",[28,377,378,389,395,401],{},[31,379,380,381,384,385,388],{},"Click a row to edit it. Click ",[15,382,383],{},"Show"," next to ",[15,386,387],{},"Last Webhook Call Response"," to see the full reply from your system.",[31,390,150,391,394],{},[15,392,393],{},"Clone"," to copy a webhook, for example to send the same event to a second system.",[31,396,150,397,400],{},[15,398,399],{},"Delete"," to remove it.",[31,402,403,404,182,406,125],{},"To pause a webhook without deleting it, set ",[15,405,181],{},[15,407,408],{},"Inactive",[23,410,124],{"id":411},"on-demand-webhooks",[11,413,414,415,417,418,422,423,125],{},"An ",[15,416,116],{}," webhook isn't tied to an event. Your AI agent can fire it in the middle of a call, for example to look something up or send a lead to a partner, and then use the reply in the conversation. Setting up the agent to do this is part of ",[121,419,421],{"href":420},"\u002Fmanual\u002Ftools-configuration","Tools configuration",", which the Bigly team handles. Give them the webhook's ",[15,424,257],{},[23,426,428],{"id":427},"troubleshooting","Troubleshooting",[11,430,431,434,435,437,438,440,441,443],{},[15,432,433],{},"Nothing arrives at my system."," Check that the webhook is ",[15,436,185],{},", the URL is correct, and, for call events, that the ",[15,439,175],{}," filter isn't excluding the calls you expect. Then look at ",[15,442,271],{}," for the error your system returned.",[11,445,446,449,450,452],{},[15,447,448],{},"My system says it's unauthorized."," Check the ",[15,451,190],{}," and credentials, and any header names your system requires.",[23,454,456],{"id":455},"related","Related",[28,458,459,465,471,482,486],{},[31,460,461],{},[121,462,464],{"href":463},"\u002Fmanual\u002Fzapier","Zapier",[31,466,467],{},[121,468,470],{"href":469},"\u002Fmanual\u002Fintegrations","Integrations",[31,472,473,477,478,481],{},[121,474,476],{"href":475},"\u002Fmanual\u002Flead-webhooks","Lead webhooks"," (sending leads ",[39,479,480],{},"into"," Bigly)",[31,483,484],{},[121,485,421],{"href":420},[31,487,488],{},[121,489,491],{"href":490},"\u002Fmcp\u002Fwebhooks","Webhooks through the MCP",{"title":493,"searchDepth":494,"depth":494,"links":495},"",3,[496,498,499,500,501,502,503,504,505],{"id":25,"depth":497,"text":26},2,{"id":48,"depth":497,"text":49},{"id":137,"depth":497,"text":138},{"id":279,"depth":497,"text":280},{"id":334,"depth":497,"text":335},{"id":374,"depth":497,"text":375},{"id":411,"depth":497,"text":124},{"id":427,"depth":497,"text":428},{"id":455,"depth":497,"text":456},"Send AI call results, booked meetings and opt-outs to your CRM, Zapier or any other system the moment they happen.","md","AI agent",{},true,18,"\u002Fmanual\u002Fwebhooks","manual",{"title":5,"description":506},"manual\u002Fwebhooks",{"title":517,"outline":518},"Sending AI call results to your CRM","Adding a webhook, choosing an event type and intro, setting authentication and custom headers, switching to a custom payload, mapping response values back onto the contact, checking the last response, and cloning a webhook.","MAdJnolkLlmayER_MS7AFJKTFH2MBGHH7Zr1NmUWW_k",[521,526,531,536,541,546,551,556,562,567,571,575,579,585,590,594,599,604,608,612,616,620,624,629,633,637,642,646,650,655,660,665,669,673,677,681,685,690,692,696,700,704,706,710,714,718,723,727,731,735,739,743,747,752,756,761,765,769,773,777,782,787,791,795,799,803,807,811,814,818,823,824,826,831,835,839,843,847,852,856,860,863,867,871,874,878,882,885,888,891,894],{"path":522,"title":523,"description":524,"group":6,"order":6,"section":525},"\u002Ffor-ai-assistants","Docs for AI assistants","Every page on this site is also available as plain Markdown, indexed in llms.txt, so you can hand these docs to any LLM.","home",{"path":527,"title":528,"description":529,"group":530,"order":494,"section":513},"\u002Fmanual\u002F10dlc-registration","10DLC registration","Register your business brand and SMS campaigns with US carriers so your texts are delivered, then use the approved campaigns when you send.","SMS & messaging",{"path":532,"title":533,"description":534,"group":508,"order":535,"section":513},"\u002Fmanual\u002Factivity-log","Activity log","See who changed your intros, prompts, prompt variables and voice settings, compare old and new values, and roll a change back.",7,{"path":537,"title":538,"description":539,"group":508,"order":540,"section":513},"\u002Fmanual\u002Fai-overview","How the AI agent works","See how intros, the voice prompt, prompt variables, settings and follow-ups fit together, and the order to set them up in.",1,{"path":542,"title":543,"description":544,"group":508,"order":545,"section":513},"\u002Fmanual\u002Fai-settings","AI settings","Set your working hours, timezone and meeting calendar, and turn the AI agent's account-wide options on or off.",9,{"path":547,"title":548,"description":549,"group":550,"order":494,"section":513},"\u002Fmanual\u002Fallowed-zip-codes","Allowed ZIP codes","Limit AI calls to contacts in the ZIP codes you serve, and make sure your contacts' ZIP codes are complete so they aren't skipped.","Compliance",{"path":552,"title":553,"description":554,"group":555,"order":494,"section":513},"\u002Fmanual\u002Fapi-keys","API keys","Generate API keys so Zapier, lead vendors or your own systems can send leads into Bigly, and delete keys you no longer use.","Account & billing",{"path":557,"title":558,"description":559,"group":560,"order":561,"section":513},"\u002Fmanual\u002Farchived-contacts","Archived contacts","Archive a contact's conversations to clear them out of your Inbox, find them again in the Archive view, and bring them back.","Contacts & lists",6,{"path":563,"title":564,"description":565,"group":566,"order":497,"section":513},"\u002Fmanual\u002Favailability","Availability","Create the bookable calendars your AI agent and booking page offer to leads, and set their hours, slot length and who gets the meetings.","Calendars & appointments",{"path":568,"title":569,"description":570,"group":555,"order":497,"section":513},"\u002Fmanual\u002Fbilling","Billing","Manage the cards on your account, see your plan and pricing, preview your next invoice, apply a discount code and download monthly billing statements.",{"path":572,"title":573,"description":574,"group":566,"order":494,"section":513},"\u002Fmanual\u002Fbooking-links","Booking links","Share a public booking page so leads can pick a time on your calendar, or embed it on your website.",{"path":576,"title":577,"description":578,"group":508,"order":497,"section":513},"\u002Fmanual\u002Fbot-activity","Bot activity","See the AI agent's latest conversations and the meetings it has booked for the next two weeks.",{"path":580,"title":581,"description":582,"group":583,"order":584,"section":513},"\u002Fmanual\u002Fbot-activity-statistics","Bot activity statistics","Drill into the leads behind your AI agent's numbers, filtered by source and outcome, and see every AI call made to each lead.","Statistics & reports",5,{"path":586,"title":587,"description":588,"group":470,"order":589,"section":513},"\u002Fmanual\u002Fbullhorn","Bullhorn","Connect your Bullhorn account and import candidates into Bigly as contacts.",4,{"path":591,"title":592,"description":593,"group":566,"order":540,"section":513},"\u002Fmanual\u002Fcalendar","Main calendar","See every meeting your team and your AI agent have booked, add meetings by hand, and record whether people showed up.",{"path":595,"title":596,"description":597,"group":470,"order":598,"section":513},"\u002Fmanual\u002Fcalendly","Calendly","Bring your Calendly event types and bookings into Bigly so every meeting shows on your Bigly calendar.",8,{"path":600,"title":601,"description":602,"group":603,"order":561,"section":513},"\u002Fmanual\u002Fcall-recordings","Call recordings","Listen to recordings and read transcripts of your AI calls, from a contact's page or from call statistics, and export call records.","Calling",{"path":605,"title":606,"description":607,"group":583,"order":540,"section":513},"\u002Fmanual\u002Fcall-statistics","Call statistics","Review every call in a date range, filter by result, tag, direction and length, listen to recordings and export call records.",{"path":609,"title":610,"description":611,"group":603,"order":589,"section":513},"\u002Fmanual\u002Fcall-transfers","Call transfers","Understand how your AI agent hands interested leads to your team, where transfers are set up, and how to read transfer results.",{"path":613,"title":614,"description":615,"group":550,"order":497,"section":513},"\u002Fmanual\u002Fcalling-hours","Calling hours","Set the days and hours your AI agent may call and text leads, and understand the state calling-time rules Bigly applies on top.",{"path":617,"title":618,"description":619,"group":603,"order":540,"section":513},"\u002Fmanual\u002Fcalls","Calls","Build call lists from your contacts, start and schedule AI call campaigns, and track how each campaign and your API leads are performing.",{"path":621,"title":622,"description":623,"group":550,"order":540,"section":513},"\u002Fmanual\u002Fcompliance-overview","Compliance overview","See which do-not-call, litigator, opt-out and calling-hour checks Bigly runs automatically before contacting a lead, and what remains your responsibility.",{"path":625,"title":626,"description":627,"group":508,"order":628,"section":513},"\u002Fmanual\u002Fconnect-your-ai","Connect your AI agent","Use the in-app screen to connect Claude, ChatGPT, Claude Code or another AI assistant to your Bigly account, and manage connected apps and access tokens.",21,{"path":630,"title":631,"description":632,"group":560,"order":540,"section":513},"\u002Fmanual\u002Fcontacts","Contacts","Search and filter your contacts, open a contact's full history, edit their details, add a contact by hand, mark Do Not Call, and turn search results into a list.",{"path":634,"title":635,"description":636,"group":560,"order":584,"section":513},"\u002Fmanual\u002Fcustom-attributes","Custom attributes","Add your own contact fields, choose which ones are active and in what order, and set them up as search filters on the Contacts page.",{"path":638,"title":639,"description":640,"group":508,"order":641,"section":513},"\u002Fmanual\u002Femail-prompt","Email prompt","Write and test the AI prompts that personalize every email in an AI email blast.",16,{"path":643,"title":644,"description":645,"group":530,"order":589,"section":513},"\u002Fmanual\u002Femail-signature","Email signature","Create a branded email signature for yourself or your whole company, and add it to the emails you send from Bigly.",{"path":647,"title":648,"description":649,"group":470,"order":584,"section":513},"\u002Fmanual\u002Ffacebook-lead-ads","Facebook lead ads","Send leads from your Facebook lead ad forms straight into Bigly, so your AI agent can follow up within seconds.",{"path":651,"title":652,"description":653,"group":508,"order":654,"section":513},"\u002Fmanual\u002Ffirst-day-followup","First day followup","Set up the calls and texts a brand-new lead gets on the day they arrive from Facebook, Instagram, TikTok or your landing pages.",12,{"path":656,"title":657,"description":658,"group":508,"order":659,"section":513},"\u002Fmanual\u002Ffirst-message","First message","Write the first text message template used by the AI, with personalisation fields such as the lead's first name.",11,{"path":661,"title":662,"description":663,"group":508,"order":664,"section":513},"\u002Fmanual\u002Ffollowup-sequences","Follow-up sequence","Set up a recurring routine of AI calls, texts and picture messages that keeps following up with new leads until they convert or opt out.",10,{"path":666,"title":667,"description":668,"group":470,"order":494,"section":513},"\u002Fmanual\u002Fgohighlevel","GoHighLevel","Let your AI agent offer times from your GoHighLevel calendar and book meetings straight into it.",{"path":670,"title":671,"description":672,"group":470,"order":535,"section":513},"\u002Fmanual\u002Fgoogle-calendar","Google Calendar","Link your Google calendars to your Bigly availabilities so meetings stay in sync and you're never double-booked.",{"path":674,"title":675,"description":676,"group":470,"order":497,"section":513},"\u002Fmanual\u002Fhubspot","HubSpot","Keep your contacts in sync with HubSpot and log Bigly calls, texts and meetings on the HubSpot contact.",{"path":678,"title":679,"description":680,"group":560,"order":497,"section":513},"\u002Fmanual\u002Fimporting-contacts","Importing contacts","Upload a CSV or Excel file of leads, name and tag the new list, match your columns to Bigly's fields, and understand how duplicates are handled.",{"path":682,"title":683,"description":684,"group":530,"order":540,"section":513},"\u002Fmanual\u002Finbox","Inbox","See every call, text and email with your contacts in one place, reply to leads, and archive conversations you've finished with.",{"path":686,"title":687,"description":688,"group":689,"order":540,"section":513},"\u002Fmanual","Using the Bigly app","What the Bigly Sales web app does, how it's laid out, and the four steps from a spreadsheet of leads to your first AI calls.","Get started",{"path":469,"title":470,"description":691,"group":470,"order":540,"section":513},"Connect Bigly to your CRM, calendars, lead ad platforms and other tools, and find the guide for each one.",{"path":693,"title":694,"description":695,"group":508,"order":494,"section":513},"\u002Fmanual\u002Fintros","Intros","Create the opening lines and qualifying questions the AI agent uses for each campaign and for inbound callers.",{"path":697,"title":698,"description":699,"group":698,"order":540,"section":513},"\u002Fmanual\u002Flanding-pages","Landing pages","Build, publish and track landing pages whose form fills arrive in Bigly as new leads.",{"path":701,"title":702,"description":703,"group":583,"order":589,"section":513},"\u002Fmanual\u002Flead-statistics","Lead statistics","Follow your AI campaigns from lead to meeting to revenue, with day-by-day call results, transfers, blocked calls and booked meetings.",{"path":475,"title":476,"description":705,"group":470,"order":664,"section":513},"Send leads into Bigly automatically from your website, lead vendor or other software using the contacts API.",{"path":707,"title":708,"description":709,"group":560,"order":494,"section":513},"\u002Fmanual\u002Flists","Lists","View, search and sort your contact lists, open a list to work with its contacts, split a large list, mark a whole list Do Not Call, and delete lists safely.",{"path":711,"title":712,"description":713,"group":689,"order":497,"section":513},"\u002Fmanual\u002Flogging-in","Logging in","Sign in to Bigly, reset a forgotten or expired password, accept a team invitation and sign out.",{"path":715,"title":716,"description":717,"group":689,"order":494,"section":513},"\u002Fmanual\u002Fnavigating-the-app","Navigating the app","Find your way around Bigly using the top navigation, the Overview dashboard, quick-create buttons and the user menu.",{"path":719,"title":720,"description":721,"group":508,"order":722,"section":513},"\u002Fmanual\u002Fno-reply-followup","No reply followup","Automatically nudge interested leads by text when they stop replying to your AI SMS conversation.",13,{"path":724,"title":725,"description":726,"group":698,"order":497,"section":513},"\u002Fmanual\u002Fpage-payments","Page payments","See the payments collected through your payment pages, and how card payments during AI calls work.",{"path":728,"title":729,"description":730,"group":603,"order":494,"section":513},"\u002Fmanual\u002Fphone-numbers","Phone numbers","Buy the phone numbers your calls and texts come from, set where inbound calls go, and remove numbers you no longer need.",{"path":732,"title":733,"description":734,"group":603,"order":497,"section":513},"\u002Fmanual\u002Fpower-dialer","Power dialer","Call the contacts on a call list yourself from your browser, one after another, with Bigly dialing the next contact for you.",{"path":736,"title":737,"description":738,"group":689,"order":589,"section":513},"\u002Fmanual\u002Fprofile","Your profile and tenant details","Update your name, contact details, time zone and password, and your company's account name, phone and call settings, on the Tenant Details page.",{"path":740,"title":741,"description":742,"group":508,"order":598,"section":513},"\u002Fmanual\u002Fprompt-selector","Prompt library","Choose which version of Bigly's built-in AI prompts your account follows, or fork a prompt to customise it.",{"path":744,"title":745,"description":746,"group":508,"order":589,"section":513},"\u002Fmanual\u002Fprompt-variables","Prompt variables","Store your company details once and reuse them in your voice prompt and intros with placeholders.",{"path":748,"title":749,"description":750,"group":508,"order":751,"section":513},"\u002Fmanual\u002Fqualifying-questions","Qualifying questions","Understand the qualifying questions your AI agent asks to decide whether a lead is a good fit, and how to get them changed.",20,{"path":753,"title":754,"description":755,"group":583,"order":561,"section":513},"\u002Fmanual\u002Freports","Reports and exports","Download your statistics as spreadsheets, and understand the reports Bigly can email you.",{"path":757,"title":758,"description":759,"group":760,"order":540,"section":513},"\u002Fmanual\u002Fringless-voicemail","Ringless voicemail","Drop a pre-recorded voicemail into your contacts' voicemail boxes without their phones ringing, as a campaign or after an unanswered AI call.","Voicemail & blasts",{"path":762,"title":763,"description":764,"group":583,"order":494,"section":513},"\u002Fmanual\u002Frvm-statistics","RVM statistics","Track your ringless voicemail drops, see which were delivered or failed and why, and what they cost.",{"path":766,"title":767,"description":768,"group":760,"order":497,"section":513},"\u002Fmanual\u002Fscheduled-blasts","Scheduled blasts","Monitor every call and SMS campaign in one list, and pause, resume, cancel, reschedule or re-run them.",{"path":770,"title":771,"description":772,"group":603,"order":584,"section":513},"\u002Fmanual\u002Fscheduled-callbacks","Scheduled callbacks","Let your AI agent agree a callback time with a lead and call them back automatically at that time.",{"path":774,"title":775,"description":776,"group":583,"order":535,"section":513},"\u002Fmanual\u002Fshared-statistics","Shared statistics","Open a shared statistics link, see what it shows, and keep shared links safe.",{"path":778,"title":779,"description":780,"group":508,"order":781,"section":513},"\u002Fmanual\u002Fsms-agents","SMS agents","Create AI agents that reply to your leads' text messages, book meetings by text and follow up when a lead goes quiet.",14,{"path":783,"title":784,"description":785,"group":508,"order":786,"section":513},"\u002Fmanual\u002Fsms-campaign-config","SMS Campaign Configure","Link your registered SMS messaging campaigns to Bigly, choose a default, and update the messages those campaigns send.",15,{"path":788,"title":789,"description":790,"group":530,"order":497,"section":513},"\u002Fmanual\u002Fsms-campaigns","SMS campaigns","Send a text message campaign to a chosen group of contacts, now or at a scheduled time, and track sends, deliveries and replies.",{"path":792,"title":793,"description":794,"group":583,"order":497,"section":513},"\u002Fmanual\u002Fsms-statistics","SMS statistics","See how many texts you sent, how many were delivered or replied to, what they cost, and read every message.",{"path":796,"title":797,"description":798,"group":560,"order":589,"section":513},"\u002Fmanual\u002Ftags","Tags","Label contacts with tags, and use the Tags page to create, rename, merge and delete tags, see who carries a tag, and export those contacts.",{"path":800,"title":801,"description":802,"group":555,"order":540,"section":513},"\u002Fmanual\u002Fteam-members","Team members","Invite teammates to your Bigly account, add many at once, set their roles and permissions, edit their phone numbers and remove people who leave.",{"path":804,"title":805,"description":806,"group":508,"order":561,"section":513},"\u002Fmanual\u002Ftest-calls","Test calls","Call your own phone with the AI agent, then review the recording, transcript and captured answers.",{"path":808,"title":809,"description":810,"group":470,"order":561,"section":513},"\u002Fmanual\u002Ftiktok-lead-ads","TikTok lead ads","Send leads from your TikTok lead generation forms into Bigly automatically.",{"path":420,"title":421,"description":812,"group":508,"order":813,"section":513},"Learn which actions your AI agent can take during a call, such as transferring, ending the call or sending a text, and how they're set up.",19,{"path":815,"title":816,"description":817,"group":508,"order":584,"section":513},"\u002Fmanual\u002Fvoice-prompt","Voice prompt","Write the base instructions the AI agent follows on every call, and choose its voice, speech and timing settings.",{"path":819,"title":820,"description":821,"group":508,"order":822,"section":513},"\u002Fmanual\u002Fweb-calling","Web calling","Add a talk-to-us button to your website so visitors can speak with your AI agent from their browser, with no phone call needed.",17,{"path":512,"title":5,"description":506,"group":508,"order":511,"section":513},{"path":463,"title":464,"description":825,"group":470,"order":545,"section":513},"Connect Bigly to thousands of apps through Zapier, using an API key to send leads in and webhooks to send call results out.",{"path":827,"title":543,"description":828,"group":829,"order":540,"section":830},"\u002Fmcp\u002Fai-settings","Ask your AI assistant to read or change the account-wide switches and limits that control how your AI agent calls leads.","AI agent setup","mcp",{"path":832,"title":833,"description":834,"group":829,"order":561,"section":830},"\u002Fmcp\u002Fcall-context-preview","Call preview","Ask your AI assistant to show exactly what your AI agent would say and do on a call, without placing one.",{"path":836,"title":837,"description":838,"group":689,"order":497,"section":830},"\u002Fmcp\u002Fconnect","Connect your AI assistant","Connect Claude, ChatGPT, Claude Code or another MCP-capable assistant to your Bigly account, and disconnect it when you no longer need it.",{"path":840,"title":652,"description":841,"group":842,"order":497,"section":830},"\u002Fmcp\u002Ffirst-day-followup","Ask your AI assistant to set up the step-by-step calls and texts that go out as soon as a new lead is added.","Follow-ups",{"path":844,"title":845,"description":846,"group":842,"order":540,"section":830},"\u002Fmcp\u002Ffollowup-sequences","Followup sequence","Ask your AI assistant to set up the recurring calls, texts and picture messages that keep following up with leads, and the working hours they run in.",{"path":848,"title":849,"description":850,"group":851,"order":540,"section":830},"\u002Fmcp\u002Fguided-workflows","Guided workflows","The seven ready-made workflows the Bigly MCP offers, what each one does, and how to start it from your AI assistant.","Reference",{"path":853,"title":854,"description":855,"group":689,"order":494,"section":830},"\u002Fmcp\u002Fhow-changes-work","How changes are made safely","Understand how your AI assistant reads your Bigly setup, previews every change, and only saves it after you confirm.",{"path":857,"title":858,"description":859,"group":689,"order":540,"section":830},"\u002Fmcp","Using Bigly with your AI assistant","Connect Claude, ChatGPT or another MCP-capable assistant to your Bigly account and configure your AI agent by describing what you want.",{"path":861,"title":694,"description":862,"group":829,"order":494,"section":830},"\u002Fmcp\u002Fintros","Ask your AI assistant to create, edit or delete intros, the opening lines and qualifying questions your AI agent uses on calls.",{"path":864,"title":865,"description":866,"group":851,"order":589,"section":830},"\u002Fmcp\u002Fnot-covered","What the MCP doesn't cover","The parts of Bigly your AI assistant can't read or change through the MCP, and where to do each of them in the app instead.",{"path":868,"title":869,"description":870,"group":689,"order":589,"section":830},"\u002Fmcp\u002Fonboarding-guide","Onboarding guide","Have your AI assistant load Bigly's onboarding guide, review how your account is set up, and walk you through what's missing.",{"path":872,"title":745,"description":873,"group":829,"order":497,"section":830},"\u002Fmcp\u002Fprompt-variables","Ask your AI assistant to add, change or remove the company facts your AI agent quotes on calls, such as your company name and offer.",{"path":875,"title":876,"description":877,"group":851,"order":497,"section":830},"\u002Fmcp\u002Freference-resources","Reference material","The reference documents Bigly gives your AI assistant, such as the voice and model catalog, the settings reference and the prompting guide, and how to use them.",{"path":879,"title":779,"description":880,"group":881,"order":540,"section":830},"\u002Fmcp\u002Fsms-agents","Ask your AI assistant to create, edit or delete the AI agents that reply to your leads' text messages.","Channels & integrations",{"path":883,"title":421,"description":884,"group":829,"order":584,"section":830},"\u002Fmcp\u002Ftools-configuration","Ask your AI assistant to set up the actions your AI agent can take during a call, such as transferring the caller, ending the call or sending a text.",{"path":886,"title":428,"description":887,"group":851,"order":494,"section":830},"\u002Fmcp\u002Ftroubleshooting","Fix common problems with the Bigly MCP, from connection and permission errors to changes that won't save and AI calls that are being blocked.",{"path":889,"title":816,"description":890,"group":829,"order":589,"section":830},"\u002Fmcp\u002Fvoice-prompt","Ask your AI assistant to edit your AI agent's call script, voice, language model and conversation timing, and to manage your saved prompts.",{"path":892,"title":820,"description":893,"group":881,"order":497,"section":830},"\u002Fmcp\u002Fweb-call","Ask your AI assistant to set up the website widget that lets visitors talk to your AI agent from their browser, and get the snippet to paste on your site.",{"path":490,"title":5,"description":895,"group":881,"order":494,"section":830},"Ask your AI assistant to set up webhooks that send call results, transfers, bookings and opt-outs to your CRM, Zapier or any other system.",1793104960332]