[{"data":1,"prerenderedAt":1138},["ShallowReactive",2],{"page-\u002Fmcp\u002Fvoice-prompt":3,"all-pages":769},{"id":4,"title":5,"availability":6,"body":7,"description":755,"extension":756,"group":757,"lastReviewed":6,"meta":758,"navigation":759,"order":760,"path":761,"related":719,"section":762,"seo":763,"stem":764,"video":765,"__hash__":768},"docs\u002Fmcp\u002Fvoice-prompt.md","Voice prompt",null,{"type":8,"value":9,"toc":742},"minimark",[10,19,26,32,37,73,91,95,119,123,139,142,147,151,588,591,595,598,621,628,632,655,659,709,713],[11,12,13,14,18],"p",{},"The ",[15,16,17],"strong",{},"voice prompt"," is the script and set of rules your AI agent follows on every call. It also holds the agent's voice, the language model that does the thinking, the speech recognition model, and timing options such as how long a call may last and how long to wait in silence.",[11,20,21,22,25],{},"It's the same setup you see on ",[15,23,24],{},"AI › Teach Your Bot › Voice Prompt"," in the app. Your assistant can read it, change any part of it, and keep named copies of your prompts.",[27,28,29],"ask-ai",{},[11,30,31],{},"Show me our outbound prompt and the voice we use.\nSwitch to a calm female English voice.\nRewrite the objection-handling section of our outbound prompt to be shorter.\nSave the current prompts as Spring campaign.",[33,34,36],"h2",{"id":35},"before-you-start","Before you start",[38,39,40,49,60],"ul",{},[41,42,43,48],"li",{},[44,45,47],"a",{"href":46},"\u002Fmcp\u002Fconnect","Connect your AI assistant"," to Bigly.",[41,50,51,52,55,56,59],{},"You need permission to ",[15,53,54],{},"read"," the voice prompt to see it, and permission to ",[15,57,58],{},"update"," it to make changes. Account owners and admins have both by default.",[41,61,62,63,67,68,72],{},"Your prompt must contain ",[64,65,66],"code",{},"{intro}",", so your ",[44,69,71],{"href":70},"\u002Fmcp\u002Fintros","intros"," are folded in. The assistant can check this for you.",[74,75,78],"callout",{"title":76,"type":77},"Let the assistant follow the writing guide","tip",[11,79,80,81,85,86,90],{},"Bigly publishes a prompt-writing guide that your assistant can load. Ask it to ",[82,83,84],"em",{},"follow the Bigly prompting guide"," when it writes or rewrites a prompt. See ",[44,87,89],{"href":88},"\u002Fmcp\u002Freference-resources","Reference resources",".",[33,92,94],{"id":93},"what-the-assistant-reads","What the assistant reads",[38,96,97,100,106,112],{},[41,98,99],{},"Every setting below, with its current value.",[41,101,13,102,105],{},[15,103,104],{},"voice, language model and speech-to-text model"," you've selected, by name.",[41,107,13,108,111],{},[15,109,110],{},"catalog"," of every voice and model you can choose from, with each voice's language and gender. Describe what you want (\"a warm male Spanish voice\") and the assistant picks a match from the catalog.",[41,113,114,115,118],{},"Your ",[15,116,117],{},"saved prompts",", newest first.",[33,120,122],{"id":121},"change-the-prompt-or-settings","Change the prompt or settings",[124,125,126,129,136],"ol",{},[41,127,128],{},"Describe the change.",[41,130,131,132,135],{},"The assistant shows a ",[15,133,134],{},"preview"," listing each field that changes, with its current value and its new value. For long prompts, ask it to show you the full new text.",[41,137,138],{},"Confirm in the chat. The change applies to the next call.",[11,140,141],{},"If you edit a prompt that was loaded from a saved prompt, the saved copy is updated too.",[143,144],"screenshot",{"caption":145,"shows":146},"Voice change preview","A Claude conversation previewing a Bigly voice prompt change: voice changing from one named voice to another, speech language staying en-US, and silence timeout going from 10 to 6 seconds, with a request to confirm.",[33,148,150],{"id":149},"settings-explained","Settings explained",[152,153,154,170],"table",{},[155,156,157],"thead",{},[158,159,160,164,167],"tr",{},[161,162,163],"th",{},"Setting",[161,165,166],{},"On screen",[161,168,169],{},"Accepted values",[171,172,173,195,208,235,251,267,282,297,313,329,345,358,371,384,400,416,428,440,456,472,487,503,519,535,550,569],"tbody",{},[158,174,175,187,192],{},[176,177,178,179,182,183,186],"td",{},"Outbound and inbound prompt (",[64,180,181],{},"outbound_prompt",", ",[64,184,185],{},"inbound_prompt",")",[176,188,189],{},[15,190,191],{},"System Prompt",[176,193,194],{},"Text",[158,196,197,203,205],{},[176,198,199,200,186],{},"Prompt prefix (",[64,201,202],{},"prefix",[176,204],{},[176,206,207],{},"Text added before the prompt",[158,209,210,222,233],{},[176,211,212,213,182,216,182,219,186],{},"First and second outbound sentence, first inbound sentence (",[64,214,215],{},"outbound_first_message",[64,217,218],{},"outbound_second_message",[64,220,221],{},"inbound_first_message",[176,223,224,182,227,182,230],{},[15,225,226],{},"First sentence outbound calls",[15,228,229],{},"Second sentence outbound calls",[15,231,232],{},"First sentence inbound calls",[176,234,194],{},[158,236,237,243,248],{},[176,238,239,240,186],{},"Goal of the call (",[64,241,242],{},"prompt_type",[176,244,245],{},[15,246,247],{},"Type",[176,249,250],{},"Transfer call or meeting scheduler",[158,252,253,259,264],{},[176,254,255,256,186],{},"Language model (",[64,257,258],{},"ai_large_language_model_id",[176,260,261],{},[15,262,263],{},"Model",[176,265,266],{},"One from the catalog",[158,268,269,275,280],{},[176,270,271,272,186],{},"Voice (",[64,273,274],{},"ai_voice_id",[176,276,277],{},[15,278,279],{},"Voice",[176,281,266],{},[158,283,284,290,295],{},[176,285,286,287,186],{},"Speech-to-text model (",[64,288,289],{},"ai_speech_to_text_model_id",[176,291,292],{},[15,293,294],{},"Speech to Text",[176,296,266],{},[158,298,299,305,310],{},[176,300,301,302,186],{},"Max call length (",[64,303,304],{},"max_duration_of_call",[176,306,307],{},[15,308,309],{},"Max Duration Of Call",[176,311,312],{},"30 to 1,800 seconds",[158,314,315,321,326],{},[176,316,317,318,186],{},"Max ringing time (",[64,319,320],{},"max_ringing_time",[176,322,323],{},[15,324,325],{},"Max Ringing Time",[176,327,328],{},"5 to 99 seconds",[158,330,331,337,342],{},[176,332,333,334,186],{},"Silence timeout (",[64,335,336],{},"silence_timeout",[176,338,339],{},[15,340,341],{},"Silence Timeout",[176,343,344],{},"1 to 300 seconds",[158,346,347,353,355],{},[176,348,349,350,186],{},"Speak-up delay (",[64,351,352],{},"idle_user_speak_duration",[176,354],{},[176,356,357],{},"1 to 15 seconds before the agent speaks to a silent caller",[158,359,360,366,368],{},[176,361,362,363,186],{},"Creativity (",[64,364,365],{},"temperature",[176,367],{},[176,369,370],{},"0 to 2",[158,372,373,379,381],{},[176,374,375,376,186],{},"Top P (",[64,377,378],{},"top_p",[176,380],{},[176,382,383],{},"0 to 1",[158,385,386,392,397],{},[176,387,388,389,186],{},"Max tokens (",[64,390,391],{},"max_tokens",[176,393,394],{},[15,395,396],{},"Max Tokens",[176,398,399],{},"1 or more",[158,401,402,408,413],{},[176,403,404,405,186],{},"Allow interruptions (",[64,406,407],{},"allow_interruption",[176,409,410],{},[15,411,412],{},"Interruption",[176,414,415],{},"On or off",[158,417,418,421,425],{},[176,419,420],{},"Interrupt Min Words, Interrupt Speech Duration",[176,422,423],{},[15,424,412],{},[176,426,427],{},"0 or more",[158,429,430,433,438],{},[176,431,432],{},"Min and Max End Pointing Delay, minimum silence duration",[176,434,435],{},[15,436,437],{},"Voice Activity Detection",[176,439,427],{},[158,441,442,448,453],{},[176,443,444,445,186],{},"Voice language (",[64,446,447],{},"voice_language",[176,449,450],{},[15,451,452],{},"Language",[176,454,455],{},"en or es",[158,457,458,464,469],{},[176,459,460,461,186],{},"Volume (",[64,462,463],{},"voice_volume",[176,465,466],{},[15,467,468],{},"Volume",[176,470,471],{},"0.01 to 1",[158,473,474,480,485],{},[176,475,476,477,186],{},"Speed (",[64,478,479],{},"voice_speed",[176,481,482],{},[15,483,484],{},"Speed",[176,486,427],{},[158,488,489,495,500],{},[176,490,491,492,186],{},"Emotion (",[64,493,494],{},"voice_emotion",[176,496,497],{},[15,498,499],{},"Emotion",[176,501,502],{},"One of the emotions listed in the app, such as neutral, calm, confident or happy",[158,504,505,511,516],{},[176,506,507,508,186],{},"Speech language (",[64,509,510],{},"speech_language",[176,512,513,515],{},[15,514,452],{}," under Speech to Text",[176,517,518],{},"en-US, es-419 or multi",[158,520,521,527,532],{},[176,522,523,524,186],{},"Key Terms (",[64,525,526],{},"key_terms",[176,528,529],{},[15,530,531],{},"Key Terms",[176,533,534],{},"Comma-separated words the speech recognition should listen for",[158,536,537,543,548],{},[176,538,539,540,186],{},"Use Context (",[64,541,542],{},"use_context",[176,544,545],{},[15,546,547],{},"Use Context",[176,549,415],{},[158,551,552,561,566],{},[176,553,554,555,182,558,186],{},"Turn Detection (",[64,556,557],{},"turn_detection_provider",[64,559,560],{},"turn_detection_language",[176,562,563],{},[15,564,565],{},"Turn Detection",[176,567,568],{},"English or multilingual",[158,570,571,580,585],{},[176,572,573,574,182,577,186],{},"Background Sound (",[64,575,576],{},"background_audio_file",[64,578,579],{},"background_audio_volume",[176,581,582],{},[15,583,584],{},"Background Sound",[176,586,587],{},"A file name, and a volume from 0 to 1",[11,589,590],{},"Keep the voice language and speech language consistent with the voice you choose. A Spanish voice with English speech recognition gives poor results.",[33,592,594],{"id":593},"saved-prompts","Saved prompts",[11,596,597],{},"Saved prompts are named copies of your outbound and inbound prompts.",[38,599,600,609,615],{},[41,601,602,605,606,90],{},[15,603,604],{},"List"," them by asking ",[82,607,608],{},"show our saved prompts",[41,610,611,614],{},[15,612,613],{},"Save"," the current or a new prompt under a name. A name is required.",[41,616,617,620],{},[15,618,619],{},"Delete"," one by name. The assistant asks you to confirm first.",[74,622,625],{"title":623,"type":624},"Deleting a saved prompt that's in use clears your live prompt","danger",[11,626,627],{},"If the saved prompt you delete is the one your agent is using, its outbound and inbound prompts are emptied too. Your agent then has no script until you set one. Ask the assistant whether a saved prompt is in use before deleting it.",[33,629,631],{"id":630},"limits-and-rules","Limits and rules",[38,633,634,637,640,643],{},[41,635,636],{},"Only the settings in the table can be changed. Anything else is rejected.",[41,638,639],{},"Numbers must be inside the ranges shown.",[41,641,642],{},"Voices and models must be chosen from the catalog. An unknown ID is rejected.",[41,644,645,646,649,650,654],{},"Placeholders in the prompt, like ",[64,647,648],{},"{company_name}",", are not checked. Use a ",[44,651,653],{"href":652},"\u002Fmcp\u002Fcall-context-preview","call preview"," to spot ones that don't resolve.",[33,656,658],{"id":657},"what-you-cant-change-here","What you can't change here",[38,660,661,675,685,696],{},[41,662,663,666,667,670,671,90],{},[15,664,665],{},"Livekit Version"," and ",[15,668,669],{},"Sip Provider"," are account settings. See ",[44,672,674],{"href":673},"\u002Fmcp\u002Fai-settings","AI settings",[41,676,677,680,681,90],{},[15,678,679],{},"Tools"," the agent can use, such as transfer and end call, are set in ",[44,682,684],{"href":683},"\u002Fmcp\u002Ftools-configuration","Tools configuration",[41,686,687,688,691,692,90],{},"The Bigly ",[15,689,690],{},"Prompt Library"," (the curated prompts you pick on the Prompt Library tab) is managed in the app only. See ",[44,693,695],{"href":694},"\u002Fmanual\u002Fprompt-selector","Prompt selector",[41,697,698,701,702,704,705,90],{},[15,699,700],{},"Test Call"," can't be placed from the MCP. Use a ",[44,703,653],{"href":652}," to see the assembled script, or place a ",[44,706,708],{"href":707},"\u002Fmanual\u002Ftest-calls","test call in the app",[33,710,712],{"id":711},"related","Related",[38,714,715,721,726,732],{},[41,716,717],{},[44,718,720],{"href":719},"\u002Fmanual\u002Fvoice-prompt","Voice prompt in the app",[41,722,723],{},[44,724,725],{"href":70},"Intros",[41,727,728],{},[44,729,731],{"href":730},"\u002Fmcp\u002Fprompt-variables","Prompt variables",[41,733,734,738,739],{},[44,735,737],{"href":736},"\u002Fmcp\u002Fguided-workflows","Guided workflows",", including ",[82,740,741],{},"change voice or model",{"title":743,"searchDepth":744,"depth":744,"links":745},"",3,[746,748,749,750,751,752,753,754],{"id":35,"depth":747,"text":36},2,{"id":93,"depth":747,"text":94},{"id":121,"depth":747,"text":122},{"id":149,"depth":747,"text":150},{"id":593,"depth":747,"text":594},{"id":630,"depth":747,"text":631},{"id":657,"depth":747,"text":658},{"id":711,"depth":747,"text":712},"Ask your AI assistant to edit your AI agent's call script, voice, language model and conversation timing, and to manage your saved prompts.","md","AI agent setup",{},true,4,"\u002Fmcp\u002Fvoice-prompt","mcp",{"title":5,"description":755},"mcp\u002Fvoice-prompt",{"title":766,"outline":767},"Editing the voice prompt and voice from your AI assistant","Reading the current prompt, rewriting a section, changing to a different voice by describing it, adjusting silence and call length, saving a copy of the prompt, and checking the result with a call preview.","g8XHWPv2AcoZ_ZZM5zCHs-WvKOwyj3GfdCokX_njYAA",[770,775,781,787,792,796,801,806,812,817,821,825,829,835,840,844,849,854,858,862,866,870,874,879,883,887,892,896,900,905,910,915,919,923,927,931,935,940,943,946,950,954,958,962,966,970,975,979,983,987,991,994,997,1002,1006,1011,1015,1019,1023,1027,1032,1037,1041,1045,1049,1053,1056,1060,1064,1066,1071,1076,1080,1082,1085,1087,1091,1095,1098,1102,1106,1108,1112,1116,1118,1121,1125,1127,1131,1132,1135],{"path":771,"title":772,"description":773,"group":6,"order":6,"section":774},"\u002Ffor-ai-assistants","Docs for AI assistants","Every page on this site is also available as plain Markdown, indexed in llms.txt, so you can hand these docs to any LLM.","home",{"path":776,"title":777,"description":778,"group":779,"order":744,"section":780},"\u002Fmanual\u002F10dlc-registration","10DLC registration","Register your business brand and SMS campaigns with US carriers so your texts are delivered, then use the approved campaigns when you send.","SMS & messaging","manual",{"path":782,"title":783,"description":784,"group":785,"order":786,"section":780},"\u002Fmanual\u002Factivity-log","Activity log","See who changed your intros, prompts, prompt variables and voice settings, compare old and new values, and roll a change back.","AI agent",7,{"path":788,"title":789,"description":790,"group":785,"order":791,"section":780},"\u002Fmanual\u002Fai-overview","How the AI agent works","See how intros, the voice prompt, prompt variables, settings and follow-ups fit together, and the order to set them up in.",1,{"path":793,"title":674,"description":794,"group":785,"order":795,"section":780},"\u002Fmanual\u002Fai-settings","Set your working hours, timezone and meeting calendar, and turn the AI agent's account-wide options on or off.",9,{"path":797,"title":798,"description":799,"group":800,"order":744,"section":780},"\u002Fmanual\u002Fallowed-zip-codes","Allowed ZIP codes","Limit AI calls to contacts in the ZIP codes you serve, and make sure your contacts' ZIP codes are complete so they aren't skipped.","Compliance",{"path":802,"title":803,"description":804,"group":805,"order":744,"section":780},"\u002Fmanual\u002Fapi-keys","API keys","Generate API keys so Zapier, lead vendors or your own systems can send leads into Bigly, and delete keys you no longer use.","Account & billing",{"path":807,"title":808,"description":809,"group":810,"order":811,"section":780},"\u002Fmanual\u002Farchived-contacts","Archived contacts","Archive a contact's conversations to clear them out of your Inbox, find them again in the Archive view, and bring them back.","Contacts & lists",6,{"path":813,"title":814,"description":815,"group":816,"order":747,"section":780},"\u002Fmanual\u002Favailability","Availability","Create the bookable calendars your AI agent and booking page offer to leads, and set their hours, slot length and who gets the meetings.","Calendars & appointments",{"path":818,"title":819,"description":820,"group":805,"order":747,"section":780},"\u002Fmanual\u002Fbilling","Billing","Manage the cards on your account, see your plan and pricing, preview your next invoice, apply a discount code and download monthly billing statements.",{"path":822,"title":823,"description":824,"group":816,"order":744,"section":780},"\u002Fmanual\u002Fbooking-links","Booking links","Share a public booking page so leads can pick a time on your calendar, or embed it on your website.",{"path":826,"title":827,"description":828,"group":785,"order":747,"section":780},"\u002Fmanual\u002Fbot-activity","Bot activity","See the AI agent's latest conversations and the meetings it has booked for the next two weeks.",{"path":830,"title":831,"description":832,"group":833,"order":834,"section":780},"\u002Fmanual\u002Fbot-activity-statistics","Bot activity statistics","Drill into the leads behind your AI agent's numbers, filtered by source and outcome, and see every AI call made to each lead.","Statistics & reports",5,{"path":836,"title":837,"description":838,"group":839,"order":760,"section":780},"\u002Fmanual\u002Fbullhorn","Bullhorn","Connect your Bullhorn account and import candidates into Bigly as contacts.","Integrations",{"path":841,"title":842,"description":843,"group":816,"order":791,"section":780},"\u002Fmanual\u002Fcalendar","Main calendar","See every meeting your team and your AI agent have booked, add meetings by hand, and record whether people showed up.",{"path":845,"title":846,"description":847,"group":839,"order":848,"section":780},"\u002Fmanual\u002Fcalendly","Calendly","Bring your Calendly event types and bookings into Bigly so every meeting shows on your Bigly calendar.",8,{"path":850,"title":851,"description":852,"group":853,"order":811,"section":780},"\u002Fmanual\u002Fcall-recordings","Call recordings","Listen to recordings and read transcripts of your AI calls, from a contact's page or from call statistics, and export call records.","Calling",{"path":855,"title":856,"description":857,"group":833,"order":791,"section":780},"\u002Fmanual\u002Fcall-statistics","Call statistics","Review every call in a date range, filter by result, tag, direction and length, listen to recordings and export call records.",{"path":859,"title":860,"description":861,"group":853,"order":760,"section":780},"\u002Fmanual\u002Fcall-transfers","Call transfers","Understand how your AI agent hands interested leads to your team, where transfers are set up, and how to read transfer results.",{"path":863,"title":864,"description":865,"group":800,"order":747,"section":780},"\u002Fmanual\u002Fcalling-hours","Calling hours","Set the days and hours your AI agent may call and text leads, and understand the state calling-time rules Bigly applies on top.",{"path":867,"title":868,"description":869,"group":853,"order":791,"section":780},"\u002Fmanual\u002Fcalls","Calls","Build call lists from your contacts, start and schedule AI call campaigns, and track how each campaign and your API leads are performing.",{"path":871,"title":872,"description":873,"group":800,"order":791,"section":780},"\u002Fmanual\u002Fcompliance-overview","Compliance overview","See which do-not-call, litigator, opt-out and calling-hour checks Bigly runs automatically before contacting a lead, and what remains your responsibility.",{"path":875,"title":876,"description":877,"group":785,"order":878,"section":780},"\u002Fmanual\u002Fconnect-your-ai","Connect your AI agent","Use the in-app screen to connect Claude, ChatGPT, Claude Code or another AI assistant to your Bigly account, and manage connected apps and access tokens.",21,{"path":880,"title":881,"description":882,"group":810,"order":791,"section":780},"\u002Fmanual\u002Fcontacts","Contacts","Search and filter your contacts, open a contact's full history, edit their details, add a contact by hand, mark Do Not Call, and turn search results into a list.",{"path":884,"title":885,"description":886,"group":810,"order":834,"section":780},"\u002Fmanual\u002Fcustom-attributes","Custom attributes","Add your own contact fields, choose which ones are active and in what order, and set them up as search filters on the Contacts page.",{"path":888,"title":889,"description":890,"group":785,"order":891,"section":780},"\u002Fmanual\u002Femail-prompt","Email prompt","Write and test the AI prompts that personalize every email in an AI email blast.",16,{"path":893,"title":894,"description":895,"group":779,"order":760,"section":780},"\u002Fmanual\u002Femail-signature","Email signature","Create a branded email signature for yourself or your whole company, and add it to the emails you send from Bigly.",{"path":897,"title":898,"description":899,"group":839,"order":834,"section":780},"\u002Fmanual\u002Ffacebook-lead-ads","Facebook lead ads","Send leads from your Facebook lead ad forms straight into Bigly, so your AI agent can follow up within seconds.",{"path":901,"title":902,"description":903,"group":785,"order":904,"section":780},"\u002Fmanual\u002Ffirst-day-followup","First day followup","Set up the calls and texts a brand-new lead gets on the day they arrive from Facebook, Instagram, TikTok or your landing pages.",12,{"path":906,"title":907,"description":908,"group":785,"order":909,"section":780},"\u002Fmanual\u002Ffirst-message","First message","Write the first text message template used by the AI, with personalisation fields such as the lead's first name.",11,{"path":911,"title":912,"description":913,"group":785,"order":914,"section":780},"\u002Fmanual\u002Ffollowup-sequences","Follow-up sequence","Set up a recurring routine of AI calls, texts and picture messages that keeps following up with new leads until they convert or opt out.",10,{"path":916,"title":917,"description":918,"group":839,"order":744,"section":780},"\u002Fmanual\u002Fgohighlevel","GoHighLevel","Let your AI agent offer times from your GoHighLevel calendar and book meetings straight into it.",{"path":920,"title":921,"description":922,"group":839,"order":786,"section":780},"\u002Fmanual\u002Fgoogle-calendar","Google Calendar","Link your Google calendars to your Bigly availabilities so meetings stay in sync and you're never double-booked.",{"path":924,"title":925,"description":926,"group":839,"order":747,"section":780},"\u002Fmanual\u002Fhubspot","HubSpot","Keep your contacts in sync with HubSpot and log Bigly calls, texts and meetings on the HubSpot contact.",{"path":928,"title":929,"description":930,"group":810,"order":747,"section":780},"\u002Fmanual\u002Fimporting-contacts","Importing contacts","Upload a CSV or Excel file of leads, name and tag the new list, match your columns to Bigly's fields, and understand how duplicates are handled.",{"path":932,"title":933,"description":934,"group":779,"order":791,"section":780},"\u002Fmanual\u002Finbox","Inbox","See every call, text and email with your contacts in one place, reply to leads, and archive conversations you've finished with.",{"path":936,"title":937,"description":938,"group":939,"order":791,"section":780},"\u002Fmanual","Using the Bigly app","What the Bigly Sales web app does, how it's laid out, and the four steps from a spreadsheet of leads to your first AI calls.","Get started",{"path":941,"title":839,"description":942,"group":839,"order":791,"section":780},"\u002Fmanual\u002Fintegrations","Connect Bigly to your CRM, calendars, lead ad platforms and other tools, and find the guide for each one.",{"path":944,"title":725,"description":945,"group":785,"order":744,"section":780},"\u002Fmanual\u002Fintros","Create the opening lines and qualifying questions the AI agent uses for each campaign and for inbound callers.",{"path":947,"title":948,"description":949,"group":948,"order":791,"section":780},"\u002Fmanual\u002Flanding-pages","Landing pages","Build, publish and track landing pages whose form fills arrive in Bigly as new leads.",{"path":951,"title":952,"description":953,"group":833,"order":760,"section":780},"\u002Fmanual\u002Flead-statistics","Lead statistics","Follow your AI campaigns from lead to meeting to revenue, with day-by-day call results, transfers, blocked calls and booked meetings.",{"path":955,"title":956,"description":957,"group":839,"order":914,"section":780},"\u002Fmanual\u002Flead-webhooks","Lead webhooks","Send leads into Bigly automatically from your website, lead vendor or other software using the contacts API.",{"path":959,"title":960,"description":961,"group":810,"order":744,"section":780},"\u002Fmanual\u002Flists","Lists","View, search and sort your contact lists, open a list to work with its contacts, split a large list, mark a whole list Do Not Call, and delete lists safely.",{"path":963,"title":964,"description":965,"group":939,"order":747,"section":780},"\u002Fmanual\u002Flogging-in","Logging in","Sign in to Bigly, reset a forgotten or expired password, accept a team invitation and sign out.",{"path":967,"title":968,"description":969,"group":939,"order":744,"section":780},"\u002Fmanual\u002Fnavigating-the-app","Navigating the app","Find your way around Bigly using the top navigation, the Overview dashboard, quick-create buttons and the user menu.",{"path":971,"title":972,"description":973,"group":785,"order":974,"section":780},"\u002Fmanual\u002Fno-reply-followup","No reply followup","Automatically nudge interested leads by text when they stop replying to your AI SMS conversation.",13,{"path":976,"title":977,"description":978,"group":948,"order":747,"section":780},"\u002Fmanual\u002Fpage-payments","Page payments","See the payments collected through your payment pages, and how card payments during AI calls work.",{"path":980,"title":981,"description":982,"group":853,"order":744,"section":780},"\u002Fmanual\u002Fphone-numbers","Phone numbers","Buy the phone numbers your calls and texts come from, set where inbound calls go, and remove numbers you no longer need.",{"path":984,"title":985,"description":986,"group":853,"order":747,"section":780},"\u002Fmanual\u002Fpower-dialer","Power dialer","Call the contacts on a call list yourself from your browser, one after another, with Bigly dialing the next contact for you.",{"path":988,"title":989,"description":990,"group":939,"order":760,"section":780},"\u002Fmanual\u002Fprofile","Your profile and tenant details","Update your name, contact details, time zone and password, and your company's account name, phone and call settings, on the Tenant Details page.",{"path":694,"title":992,"description":993,"group":785,"order":848,"section":780},"Prompt library","Choose which version of Bigly's built-in AI prompts your account follows, or fork a prompt to customise it.",{"path":995,"title":731,"description":996,"group":785,"order":760,"section":780},"\u002Fmanual\u002Fprompt-variables","Store your company details once and reuse them in your voice prompt and intros with placeholders.",{"path":998,"title":999,"description":1000,"group":785,"order":1001,"section":780},"\u002Fmanual\u002Fqualifying-questions","Qualifying questions","Understand the qualifying questions your AI agent asks to decide whether a lead is a good fit, and how to get them changed.",20,{"path":1003,"title":1004,"description":1005,"group":833,"order":811,"section":780},"\u002Fmanual\u002Freports","Reports and exports","Download your statistics as spreadsheets, and understand the reports Bigly can email you.",{"path":1007,"title":1008,"description":1009,"group":1010,"order":791,"section":780},"\u002Fmanual\u002Fringless-voicemail","Ringless voicemail","Drop a pre-recorded voicemail into your contacts' voicemail boxes without their phones ringing, as a campaign or after an unanswered AI call.","Voicemail & blasts",{"path":1012,"title":1013,"description":1014,"group":833,"order":744,"section":780},"\u002Fmanual\u002Frvm-statistics","RVM statistics","Track your ringless voicemail drops, see which were delivered or failed and why, and what they cost.",{"path":1016,"title":1017,"description":1018,"group":1010,"order":747,"section":780},"\u002Fmanual\u002Fscheduled-blasts","Scheduled blasts","Monitor every call and SMS campaign in one list, and pause, resume, cancel, reschedule or re-run them.",{"path":1020,"title":1021,"description":1022,"group":853,"order":834,"section":780},"\u002Fmanual\u002Fscheduled-callbacks","Scheduled callbacks","Let your AI agent agree a callback time with a lead and call them back automatically at that time.",{"path":1024,"title":1025,"description":1026,"group":833,"order":786,"section":780},"\u002Fmanual\u002Fshared-statistics","Shared statistics","Open a shared statistics link, see what it shows, and keep shared links safe.",{"path":1028,"title":1029,"description":1030,"group":785,"order":1031,"section":780},"\u002Fmanual\u002Fsms-agents","SMS agents","Create AI agents that reply to your leads' text messages, book meetings by text and follow up when a lead goes quiet.",14,{"path":1033,"title":1034,"description":1035,"group":785,"order":1036,"section":780},"\u002Fmanual\u002Fsms-campaign-config","SMS Campaign Configure","Link your registered SMS messaging campaigns to Bigly, choose a default, and update the messages those campaigns send.",15,{"path":1038,"title":1039,"description":1040,"group":779,"order":747,"section":780},"\u002Fmanual\u002Fsms-campaigns","SMS campaigns","Send a text message campaign to a chosen group of contacts, now or at a scheduled time, and track sends, deliveries and replies.",{"path":1042,"title":1043,"description":1044,"group":833,"order":747,"section":780},"\u002Fmanual\u002Fsms-statistics","SMS statistics","See how many texts you sent, how many were delivered or replied to, what they cost, and read every message.",{"path":1046,"title":1047,"description":1048,"group":810,"order":760,"section":780},"\u002Fmanual\u002Ftags","Tags","Label contacts with tags, and use the Tags page to create, rename, merge and delete tags, see who carries a tag, and export those contacts.",{"path":1050,"title":1051,"description":1052,"group":805,"order":791,"section":780},"\u002Fmanual\u002Fteam-members","Team members","Invite teammates to your Bigly account, add many at once, set their roles and permissions, edit their phone numbers and remove people who leave.",{"path":707,"title":1054,"description":1055,"group":785,"order":811,"section":780},"Test calls","Call your own phone with the AI agent, then review the recording, transcript and captured answers.",{"path":1057,"title":1058,"description":1059,"group":839,"order":811,"section":780},"\u002Fmanual\u002Ftiktok-lead-ads","TikTok lead ads","Send leads from your TikTok lead generation forms into Bigly automatically.",{"path":1061,"title":684,"description":1062,"group":785,"order":1063,"section":780},"\u002Fmanual\u002Ftools-configuration","Learn which actions your AI agent can take during a call, such as transferring, ending the call or sending a text, and how they're set up.",19,{"path":719,"title":5,"description":1065,"group":785,"order":834,"section":780},"Write the base instructions the AI agent follows on every call, and choose its voice, speech and timing settings.",{"path":1067,"title":1068,"description":1069,"group":785,"order":1070,"section":780},"\u002Fmanual\u002Fweb-calling","Web calling","Add a talk-to-us button to your website so visitors can speak with your AI agent from their browser, with no phone call needed.",17,{"path":1072,"title":1073,"description":1074,"group":785,"order":1075,"section":780},"\u002Fmanual\u002Fwebhooks","Webhooks","Send AI call results, booked meetings and opt-outs to your CRM, Zapier or any other system the moment they happen.",18,{"path":1077,"title":1078,"description":1079,"group":839,"order":795,"section":780},"\u002Fmanual\u002Fzapier","Zapier","Connect Bigly to thousands of apps through Zapier, using an API key to send leads in and webhooks to send call results out.",{"path":673,"title":674,"description":1081,"group":757,"order":791,"section":762},"Ask your AI assistant to read or change the account-wide switches and limits that control how your AI agent calls leads.",{"path":652,"title":1083,"description":1084,"group":757,"order":811,"section":762},"Call preview","Ask your AI assistant to show exactly what your AI agent would say and do on a call, without placing one.",{"path":46,"title":47,"description":1086,"group":939,"order":747,"section":762},"Connect Claude, ChatGPT, Claude Code or another MCP-capable assistant to your Bigly account, and disconnect it when you no longer need it.",{"path":1088,"title":902,"description":1089,"group":1090,"order":747,"section":762},"\u002Fmcp\u002Ffirst-day-followup","Ask your AI assistant to set up the step-by-step calls and texts that go out as soon as a new lead is added.","Follow-ups",{"path":1092,"title":1093,"description":1094,"group":1090,"order":791,"section":762},"\u002Fmcp\u002Ffollowup-sequences","Followup sequence","Ask your AI assistant to set up the recurring calls, texts and picture messages that keep following up with leads, and the working hours they run in.",{"path":736,"title":737,"description":1096,"group":1097,"order":791,"section":762},"The seven ready-made workflows the Bigly MCP offers, what each one does, and how to start it from your AI assistant.","Reference",{"path":1099,"title":1100,"description":1101,"group":939,"order":744,"section":762},"\u002Fmcp\u002Fhow-changes-work","How changes are made safely","Understand how your AI assistant reads your Bigly setup, previews every change, and only saves it after you confirm.",{"path":1103,"title":1104,"description":1105,"group":939,"order":791,"section":762},"\u002Fmcp","Using Bigly with your AI assistant","Connect Claude, ChatGPT or another MCP-capable assistant to your Bigly account and configure your AI agent by describing what you want.",{"path":70,"title":725,"description":1107,"group":757,"order":744,"section":762},"Ask your AI assistant to create, edit or delete intros, the opening lines and qualifying questions your AI agent uses on calls.",{"path":1109,"title":1110,"description":1111,"group":1097,"order":760,"section":762},"\u002Fmcp\u002Fnot-covered","What the MCP doesn't cover","The parts of Bigly your AI assistant can't read or change through the MCP, and where to do each of them in the app instead.",{"path":1113,"title":1114,"description":1115,"group":939,"order":760,"section":762},"\u002Fmcp\u002Fonboarding-guide","Onboarding guide","Have your AI assistant load Bigly's onboarding guide, review how your account is set up, and walk you through what's missing.",{"path":730,"title":731,"description":1117,"group":757,"order":747,"section":762},"Ask your AI assistant to add, change or remove the company facts your AI agent quotes on calls, such as your company name and offer.",{"path":88,"title":1119,"description":1120,"group":1097,"order":747,"section":762},"Reference material","The reference documents Bigly gives your AI assistant, such as the voice and model catalog, the settings reference and the prompting guide, and how to use them.",{"path":1122,"title":1029,"description":1123,"group":1124,"order":791,"section":762},"\u002Fmcp\u002Fsms-agents","Ask your AI assistant to create, edit or delete the AI agents that reply to your leads' text messages.","Channels & integrations",{"path":683,"title":684,"description":1126,"group":757,"order":834,"section":762},"Ask your AI assistant to set up the actions your AI agent can take during a call, such as transferring the caller, ending the call or sending a text.",{"path":1128,"title":1129,"description":1130,"group":1097,"order":744,"section":762},"\u002Fmcp\u002Ftroubleshooting","Troubleshooting","Fix common problems with the Bigly MCP, from connection and permission errors to changes that won't save and AI calls that are being blocked.",{"path":761,"title":5,"description":755,"group":757,"order":760,"section":762},{"path":1133,"title":1068,"description":1134,"group":1124,"order":747,"section":762},"\u002Fmcp\u002Fweb-call","Ask your AI assistant to set up the website widget that lets visitors talk to your AI agent from their browser, and get the snippet to paste on your site.",{"path":1136,"title":1073,"description":1137,"group":1124,"order":744,"section":762},"\u002Fmcp\u002Fwebhooks","Ask your AI assistant to set up webhooks that send call results, transfers, bookings and opt-outs to your CRM, Zapier or any other system.",1793104961188]