Logging in · Bigly Sales Docs

You sign in to Bigly with your email address and password, or with a connected Google, Facebook, LinkedIn or Apple account. After you sign in, Bigly takes you to your company's account at its own web address, for example yourcompany.biglysales.com.

Before you start

You need an account. Someone on your team adds you from Team members, or you get one when your company signs up.
If you were invited by email, open the invitation and follow its link first. You choose your own password when you accept.

Go to the Bigly login page.
Enter your email and password.
Click the sign-in button. Bigly opens your company's account.

If your email or password is wrong, you see Either email or password is wrong. Check for typos and try again, or reset your password (below).

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Bigly login page

The Bigly login page with the email and password fields, the sign-in button, the social sign-in buttons and the forgot-password link.

On the login page, click the button for your provider.
Sign in with that provider and approve the request.

This only works if the email address on that account already belongs to a Bigly user. If it doesn't, Bigly can't sign you in and asks you to contact us. Ask an admin on your team to add that exact email address.

Company sign-in pages

Some companies have their own branded sign-in page, with their logo, at their Bigly web address. If yours does, sign in there with your email and password.

Reset a forgotten password

On the login page, click the forgot-password link.
Enter your email address and submit.
You see If the email exists, a reset link has been sent to your email address. Bigly shows this message whether or not the address has an account.
Open the email and click the reset link. Use it within 2 hours. An older link takes you back to the login page or is rejected when you submit.
Enter your new password twice and save. Bigly takes you to the login page.
Sign in with your new password.

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Reset password form

The reset-password page reached from the email link, with your company logo, the new password and confirm password fields, and the save button.

When your password expires

For security, passwords expire after 90 days. When yours has expired, Bigly signs you out at login and shows Your password has expired. Please reset your password to continue. Choose a new password on the page that opens, then sign in again.

Password rules

Your new password must meet Bigly's strength rules. If it doesn't, the form tells you what to change.
You can't reuse a password you've used in the past year.
Both password fields must match.

To change your password while you're signed in, use the Password fields on Your profile and tenant details.

Sign out

Click your initials at the top right of the app.
Click Sign Out.

You can also click Log Out in the left menu of the Tenant Details page.

Troubleshooting

Problem	What to do
The reset email never arrives	Check your spam folder. Wait a minute, then request a new link. Each new request replaces the previous link.
The reset link takes me back to the login page	The link has expired or was already used. Request a new one.
"This password was used recently"	Choose a password you haven't used in the past year.
I signed in but see a permission error	Your login doesn't belong to that company account. Ask an admin there to add you, or switch company from the user menu.