TikTok lead ads
Send leads from your TikTok lead generation forms into Bigly automatically.
Connecting a TikTok ads account, loading its forms, connecting all or some forms, which form fields come across, and disconnecting.
Connect TikTok so that leads from your TikTok lead generation forms are added to Bigly as contacts automatically, ready for your AI agent to follow up.
Before you start
- You need a TikTok login with access to the TikTok ads (advertiser) account that runs your lead ads.
Connect TikTok
- Open the user menu (your initials, top right) and click Integrations.
- On the TikTok tile, click Connect.
- Sign in to TikTok and allow access.
- You return to Integrations. Click Options on the TikTok tile. Your advertiser accounts are listed.
Connect your forms
- Next to the advertiser account, click Load Forms to fetch its lead forms.
- Click Connect All to start receiving leads from that account.
- Click Instant Pages/Forms under the account to see each form.
- Use Connect or Disconnect next to a form to choose exactly which forms send leads.
Integration Options TikTok with one advertiser account, the Load Forms and Connect All buttons, and the Instant Pages/Forms list expanded.
Which form fields come across
Bigly fills in the contact from TikTok's standard form fields:
| TikTok field | Contact field |
|---|---|
| name | First and last name (split) |
| first_name / last_name | First name / last name |
| country | Country |
| province_state | State |
| city | City |
| zip_code | ZIP |
| address | Street |
Custom questions you add to a TikTok form are not copied to the contact.
Bigly also keeps the TikTok campaign and page the lead came from. If the person is already a contact, Bigly matches them instead of creating a duplicate.
Disconnect TikTok
To stop one account, click Disconnect next to it. To remove TikTok completely, click the Disconnect button at the bottom of the options screen and confirm with Yes, Disable it!
Troubleshooting
No forms appear. Click Load Forms again. Only lead generation forms on that advertiser account are listed.
Leads aren't arriving. Check the account shows Disconnect (meaning it's connected) and the form is connected. Then submit a test lead.